very pleased.

Excellent product but need improvement in customer care

Purchased online direct with Lorex, no problems, very helpful. Only issue is need more clarity regarding the extended warranty options, specifically the items covered at the order page.

Amazing cameras

Awesome Service all around,shipped out pretty darn quick,much appreciated,Thank You Lorex!

I ordered the camera and it arrived within about 6 days. It was easy to order.

Lorex app fails often Struggles to keep up

Good, my third product & would buy more if and when required.

good customer and technical support

Overall great experience with the products I've bought. I like the ecosystem with all my devices on one app

System works great camera resolution is clear however still locked out of my NVR because of a password issue. Can’t seem to get Support online.

Beautiful clarity

SUPPORT STAFF IS AWESOME AND “LIVE”

Thank you for allowing me to review my Lorex fusion system. I bought this system to replace an old system that I had for years. I like the features of the N910 NVR, and I bought a four camera bundle through Costco last August. I liked the system so much that I added a doorbell camera, chime, and a additional wired camera to complete my system. I enjoyed being able to remotely view video that was captured on my property, and I enjoyed being able to look outside through the cameras when an alert was triggered. I had the system for nearly a year, when during some remodeling, I had to remove the NVR and upon reinstalling it I dropped it from a couple of feet and it failed. Instead of sending it in for repair, I bought a brand new N910 NVR. I had become pretty savvy with the user functions and features that I copied my configuration and applied it to the new recorder. I ran into some trouble and needed to place a call into technical service. During the call I had to remove and reinstall the app and I wish I never had done that. Because now I get an error message “uh-oh, something went wrong please tap and retry. ” it happens so frequently that the system now is unreliable for any instant or remote viewing in a timely manner because about 70 to 80% of the time, I cannot click and use the app to remotely view videos or live view. I am so disappointed in the system as it is now. I know that if I wanted to use a monitor and sit at the monitor that the camera system and the way it records, records perfectly, and to my parameters that I put in. But using the app on either an android or an iPhone, doesn’t matter which device, the bottom line is the app is useless in total and I see on the app reviews in the App Store that I’m not the only person with this problem and I’m hoping that the app developing team can remedy this because right now as my system stands I’ve got nearly $2000 tied up into the system and I might as well use it as a boat anchor without a properly working ap...

The staff is great the product is garbage

Accessing your tech support is difficult so the fine settings on system are confusing

Great customer service!

I received my camera on the day tracking said it would be here 🤗🤗🤗

Got it as planned.

Excellent company, products and service.