Very helpful and fast

Customer service leaves much to be desired. Unfriendly and a bit obnoxious, I won’t use you again.

2 weeks to get a simple nose piece but still not here because you used USPS!

The kit was delivered with no issue

Never received shipment. It was returned because no one was here to sign, then Lofta instructed FedEx to ship it back the day it first became available to pick up at FedEx. When I called to see if Lofta could resend, I was told I’d get it when I get it after the receive it back. I paid for 2 day shipping and it’s been weeks now with nothing waiting on a medical product for a medical condition. Terrible.

Service has been excellent. I am so glad I did the at home sleep study. My Apple Watch alerted to a possible issue and I knew I felt fatigued and sometimes foggy…. just thought it was a symptom of getting older. The quality of my sleep is so much better.

Every aspect of dealing was fast and seamless. The equiptment was nicely packed and and very easy to use. Thanks

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very easy to use. fast service

When I started using a CPAP several years ago, it seemed like I had no choice but to go to either my healthcare provider or Resmed for products and consumables. Then I found out about Lofta and began ordering items from this company. I love the fact that Lofta makes me aware of new products that may improve my CPAP experience. I’ve always found that the items I order arrive quickly and I’m kept up to date on when they are shipped and will be delivered. In several cases — such as when I purchased a Resmed travel CPAP — the price was lower than what I could get the device for from my healthcare provider. I’m a very happy Lofta customer and will continue to order from the company on my CPAP journey!

No issues with test, but Lofta has now ignored my emails asking to provide me with my prescription for over a month. This is despite them saying it can be requested so you can take it elsewhere. Clearly they’re more interested in their bottom line than their customers’ health.

Was easy to set-up, use and follow. Would have loved more detailed results and a complementary follow up even when results are negative.

Buying from Lofta was : Accurate. Fast. Easy. It is AS good as it gets!

I did not receive the product

Although I found it very hard to sleep with the measuring tools on my hand, chest, and wrist, this is an affordable option for getting an initial sleep apnea diagnosis. Don't forget to recycle the testing kit when done! Lofta is clear in the documentation that they recommend a follow-up with a doctor, but they are also happy to sell you a CPAP device. Because I was looking at 30 years with a BiPAP ($3,000), I chose instead to see an ENT after my diagnosis. This was a good call as he removed my enlarged tonsils and my sleep apnea is gone.

There is always someone who can help me

Our new cpap mask is AMAZING!! so quiet and it's my husband perfectly. . I can actually hear him speak while he is wearing it :))

Great service and great products

Easy to order

5 stars