I was experiencing problems on line so emailed the team. They responded right away and processed my order for me and were extremely efficient and friendly. Very quick delivery to my door. Excellent service.

customer service was prompt & totally efficient. would highly recommend this company as a result of their commitment to satisfaction. anxious to receive my new yoga mat for sure ☯️

I had a problem in buying a yoga mat using my 'phone and contacted Liforme. The issue was escalated from chatbot to a human and the problem was solved with support from Joy. The company couldn't have been more helpful and I'm looking forward to receiving my 'Tropical Paradise' mat.

Excellent customer service when i had a problem with the courier. Joy was so helpful and reassuring. All sorted now and lovely words sent to me on completion. And the mat is fabulous. Just hope my yoga improves to do it justice.

I got a beautiful Classic green mat. Packaging perfect, delivery super fast! The mat Is the best I ever had and I'm quite sure It Will be the mat of my life! Great customer service too, so kind and responsive! Thank you so so so much again!

Excellent customer service, responded really quickly with a yoga mat carry case issue. Yoga mats are great quality would always recommend.

Outstanding support throughout the entire order process. Everything was handled smoothly and efficiently, including the discount and shipping details. The experience felt genuinely supportive from start to finish. The company should be proud to have a smart, concise, and genuinely caring team member like Joy.

Found the service so friendly and super helpful. We had to exchanfe something as had ordeted wrong thing and this was done smoothly and warmly. Thank ypu Great products .

Very satisfied with customer service, delivery and the product! Love the mat! Thank you.

Best mats around!

I'm delighted with my new mat

Liforme customer service is fantastic! Quick replies with productive solutions. I felt supported every step of the way. Kudos team!

quick efficient and friendly helpful dialogue trying to help and find a solution

Bought my Matt from this Company over 2 years ago and I have the pleasure of using my mat at least 3 Times a week and it’s still in perfect Condition , I love it so much and I’m in the process of Ordering my Daughter one for her birthday , Amazing product 🙏

Great communication, caring staff. Terrific.

Nice products

Absolutely love my new mat, I was swayed by the design choices but equally the grip is excellent! My order arrived slightly damaged but the customer service was beyond excellent, they sorted out an exchange for me right away!

First experience with liforme a great one customer service was firstly detailed AI closely followed up by a human just to check and confirm which was a delightful touch Products are great and bundles and offers are fab too Highly recommend was introduced by my yoga teacher so great recommendation by a trained specialist

If you’re looking for a high-quality yoga mat with excellent customer support, this is it. I had been using the same yoga mat for nearly eight years, and it was well past time for an upgrade. One of the main things that drew me to the Liforme mat was the alignment cues, and they have been incredibly helpful when working through poses. The grip is unlike any other mat I’ve used—perfectly grippy without feeling sticky—and the cushioning is just right, offering great support without being too thick. I attend multiple heated yoga classes each week, so I sweat quite a bit. Because of that, I ultimately chose a darker-colored mat. If you’re not familiar with Liforme mats, the lighter colors will show moisture by darkening during practice, though they do dry back to their original color. This wasn’t something I realized when ordering, but the customer service was exactly what you’d hope for at this price point. Roslyn from customer support helped me find the right mat and made exchanging my lighter-colored mat for a darker one easy and seamless. I couldn’t be happier with the experience. I feel like I absolutely got what I paid for—not just in product quality, but also in customer service. Highly recommend.

Amazing mat, transformed my practice ❤️