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I am very grateful and truly satisfied with the service I received. The attention was excellent, even when I decided to cancel my purchase due to customs issues and the long waiting time. There was always genuine concern, follow-up, and outstanding support until the very end of the process from Joy. 100% reliable. Excellent customer care!
Customer service for Liforme is brilliant! My first mat was the avocado colour. Unfortunately there were insect repellant stains from my YTT (in Bali) that I couldn’t get out. Customer service helped me out loads with this issue. Amazing company! The mat is super grippy and looks great. The carry case is wonderful but definitely needed due to the weight. Downsides, it’s heavy. And I actually got a blister on my toe from this mat because of the rubber (but I was using it every day for hours on end!!). Overall a gorgeous mat. I now have the black one - which I ADORE!!
I’ve used Liforme mats for quite some time now and currently own five, which probably says more than anything else about how much I value them. The quality is exceptional, the designs are beautiful and genuinely fun, and the alignment markings are one of my favorite features. They help me orient myself naturally in practice without having to overthink where my hands or feet should be, which allows me to stay more present and focused. I also really appreciate Liforme’s philosophy and the standards they bring to their products. There is a clear sense of thoughtfulness behind the design, materials, and overall experience of using the mats. What has impressed me just as much as the mats themselves is the customer service. Every interaction I have had has been kind, responsive, generous, and professional. Liforme company combines such a high-quality product with equally high-quality care for its customers. I am genuinely grateful for both the mats and the people behind them, and I highly recommend Liforme products. - Nameste
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After being disappointed with my first mat, I am pleased with the service provided by Liforme when I notified them of how quickly my mat lost its grip. They worked with me over the course of about two weeks and eventually sent a replacement mat. My hope is that this one performs like I expect and have heard from other yogis.
I ordered the the Cherry Blossom pink yoga mat for my daughter, and she loves it...it's beautful, she's very happy with it! It was easy to order and it came in 5 days...all went smoothly! Thank you!
Fantastic service. Fast delivery and beautiful mats
Amazing mats and lovely customer service! Couldn’t recommend enough :)
Well packaged arrived quickly. Great products Very good quality
Amazing service from Sen ! They communicated every step of the support they provided me really quickly and effectively ⭐ ⭐ ⭐ ⭐ ⭐ I’m really grateful ☺️ Thankyou so much !
I had a potential issue with an order so I emailed LifeForMe to ask how best to resolve it. Phoebe from customer services, quickly responded and provided a straightforward solution.
Easy to order - great range - delivered promptly - first use last week - very impressed - just got to work on the balancing now ?!
The only mat I use, and I love it. I’ve had mine for over a decade, and it’s held up beautifully. I just ordered the XL as well, since I’m quite a bit taller than average, and I can’t wait for it to arrive. Customer service is also responsive and very helpful.
Yoga is an important part of my life, so I really appreciated the care Liforme showed when I reached out about my mat. Their team listened to my concern and helped arrange a replacement. That kind of support matters, especially when something is part of your everyday practice. Thank you to everyone who helped. I’m grateful for the way you handled this and happy to give five stars. It’s good to feel that a company cares about the people using its products.
I had an issue with my mat and emailed Liforme, the response was very rapid from Phoebe. We exchanged several emails to resolve the problem, each reply was as speedy as the first reply. No problems or issues, just mature and adult honesty and Q&A between us to get the full picture of the problem. The problem/issue was resolved in a very short amount of time. The customer service was exemplary
Great delivery, brilliant product
Top Notch customer service. Excellent response time and follow-up to ensure my questions were answered. Phoebe was wonderful. Liforme products are excellent.
Fabulous company to purchase from and deal with, amazing products and superb customer service. Have three of the mats and the new strap and can’t recommend enough 🧘🏼♀️❤️
I had a problem with my order delivery. Not at all Liforme’s fault or indeed the courier as they acted sensibly in circumstances. Joy was really wonderful in terms of helping me get this sorted. Prompt response excellent communication so I knew what was happening at every step. There’s a lot of companies who would benefit from adopting such a good strong customer focused service approach.
Excellent





| Stars | Count |
|---|---|
| 5 | 18917 |
| 4 | 533 |
| 3 | 64 |
| 2 | 1 |
| 1 | 25 |
| Total | 19540 |