The entire process was flawless and easy. The camera was perfect.

Lens came with a hard shell case that was perfect for traveling. Shipping was a breeze and had someone make sure I was shipping it out on time as to not get charged for late return.

Thanks

Great experience. Lens was packed very well. Arrived right on time 😊

Excellent rental experience!

Amazing. Fast shipping, condition was better than described. Buy used stuff from here!

Customer service was very helpful! We will be using this service again!

fast & easy

Perfect!!

Another great experience!

Staff had suggestions that helped a lot with delivery, and was patient with me as I modified my rental reservation. Thanks!

Everything was great

I had an amazing experience with Lensrentals and their customer service truly went above and beyond. Due to bad weather, I wasn’t able to arrive at my destination in time to pick up my package from FedEx, and I was told it might be shipped back the next morning. I was stressed because I didn’t know if I’d make it in time. I called Lensrentals, and they immediately stepped in. They had multiple team members working on my case at once, contacting FedEx directly, keeping me updated every step of the way, and guiding me on exactly what I needed to do to make sure everything was documented. What stood out most was how proactive and communicative they were. I’m usually the type to have a lot of questions in situations like this, but I didn’t have a single one because I knew they had it handled. They were able to get FedEx to hold my package until I arrived the next day, something I wouldn’t have been able to coordinate on my own. The entire situation was resolved within an hour while I was still at the airport. Super friendly, incredibly helpful, and truly top-tier customer service. I’ll absolutely continue renting from them.

Quick delivery. Amazing customer service. What else can you ask for? - thanks Matt and your team.

Outstanding

Great customer service. Fair and honest vendor.

Never any complaints about renting with you. Really appreciate your service.

Fast shipping and lens was in great condition.

Great

A+++ service.