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I had a problem with my laser cap. The customer service department communicated with me often which I thought was unusually good. It was an overall position experience. They showed customers satisfaction is the goal of this company.
I bought the KIIERR Redlight hat in January of 2025. I had previously received a hair transplant and was told by the doctor to buy the KIIERR red light therapy hat to support and stimulate the new and old hairs. I wore the hat as instructed and am now 8 months out. I believe the redlight therapy stimulated blood flow to the scalp which is a vital component of hair regrow. I am pleased with the results and will continue to use KIIERR redlight therapy. I am 67 years old. I’m happy to talk with anyone interested in hearing about my experience.
I am thrilled with the results of using the laser cap and the DHT blocking/vitamin supplements. I’m now 68, and I got the cap 5 years ago when I had too many balding areas on the back of my head to put my hair up. My hair is thin to begin with, and I’d been losing lots of hair when I washed my hair. When I could no longer put my hair up, I discovered the laser cap. I was religious using it for a few years, and then relied more on the supplements. I still take them daily and seldom lose any hair. This picture of my hair up was taken today. I don’t need to use the cap like I did to maintain the hair growth, but I’ll never give up the supplements to maintain what I’ve gained. I’m so happy I got this system, and I just recommended it to a friend with the same issue as she gets into her 60s.
Been using the cap for three months now along with the shampoo and hair vitamins. The texture of my hair has improved and it feels a little thicker also. I purchased the 312 MD laser cap and use it once a day for 5 minutes. Some caps take 30 minutes, but I am glad got one that doesn’t take that long. Photos below show when I received product in June and second photo in September. I am 71 and always had thin hair as do all the women in my family. I am starting to like my hair again, the natural color gray& blonde is very pretty in person I just wanted a little thicker hair and looking forward to seeing 6 months results. I used the Affirm payment option, and it was a good experience, making payments is easy. Kiierr customer service is responsive as well- I had a couple product questions but no product issues
I bought the cap and battery in March of 2021. I used it for two years and i had many comments on how my hair was thickening. Now after a year of not using the cap my hair is thinning out again. I am about to start using it again as suggested. I found out that it really did work.
A great way to regrow hair without ingesting supplements or using gimmick topical solutions. The ease of use is tremendous and convenient as well. I found it best to pick a consistent time of day to wear the cap every other day and stick with it, so you don't need to worry about forgetting a session. For me it is during lunch break when I know I won't be up and running around. The regrowth was visible and my wife started seeing the results long before I did.
I purchased the Kiierr 312 red therapy cap in April 2025 and received the product in May of 2025. I've been struggling with hair loss for many years due to thyroid issues and menopause/aging. The hair shedding really began to increase so it was time to invest in something to help. After approximately 2 months of consistent use I noticed the shedding had really subsided. Now, entering month 4 I can see and feel new growth! My hairdresser can tell the difference too. I'm excited to continue my journey with the Kiierr 312 cap and can't wait to see what the next few months look like! I would 100% definitely recommend this product.
After several years of use my cap stopped working. Allsion from customer service helped me troubleshoot, suggested a replacement battery pack and because of some logistical/timing issue she was able to get me a free battery pack replacement which solved my problem. THANKS!
Easy to use, i use it every day in my bed before sleeping. The customer service is very reactive.
I am so happy I bought this. I actually see hair growing in and it is thicker. Worth it.
I have had thinning hair for about ten years. We found Kiier while looking for hair loss/retention solutions. Since purchasing the “helmet” and using it as recommended by the manufacturer I have, and my husband has noticed, that my hair has stopped thinning and has actually regrown and is fuller and thicker.
I’m using the light therapy along with medication and topicals and it seems to help.
Been using the cap for going on 5 years now and it has been great. Helps especially with itchy feeling that is so annoying with hair loss. Hair loss has flattened out since using which is great. Hope to use it for many more years to come.
Hi my name is Kathleen and I'm 68 years young. When in my early 60's I noticed my hair was thinning and was upset because I always had beautiful hair. I decided to do something about it and looked on the internet for solutions. I discovered that lasers could stop the fallout and grow back hair so I decided to try the Kiierr Laser cap. After about 6 months of faithful use I noticed growth in the hair above my forehead. I continued to use it and my hair looked better and better. It's been 5 years and my part is no longer wide and I can pull my hair back. I'm very happy with the results and will use it forever. . . thanks for a great product Kiierr
I have been using Kiierr Laser Cap for 7 months, I noticed lots of new growth. I love the result and will keep using it for the better result. I would definitely recommend it!
Kiierr's customer service was very helpful and quick to respond to provide troubleshooting to help get my cap working again!
I’ve had my Kiierr Laser Helmet for several years now and have seen significant improvements in the general health of my hair. It has not only minimized shedding but the hair I do have feels stronger and thicker.
The first photo was taken right after receiving the device, the second was taken yesterday .
Been using this cap for a couple of years now, and noticed I haven’t lost more hair, and has kept it stable.
Fantastic customer service!!! I've been using the red light cap for several years, on and off. Since it takes months to see new hair growth, it's hard to wait. But I do believe this cap to be a good investment. I believe new hair growth is generally done by stacking several treatments, as one alone is probably not going to do the magic, so using the red light cap is one of the non negotiables in my regime.



| Stars | Count |
|---|---|
| 5 | 1966 |
| 4 | 238 |
| 3 | 69 |
| 2 | 14 |
| 1 | 25 |
| Total | 2312 |