JR Cigars is an excellent shop for this brand. Keeping in-stock and very good packaging and shipping! Their prices for shipping, keeps the price to purchase out-of-state still affordable. I love their customer service, Keeping buyer aware of package arrival and timing!!!

I must express my experience has been exceptional over this past year dealing with JRCigars. Only wish shipping was less. Thank you KC

Quality of products sent is extremely poor. Cigars have multiple holes in leaves that wrap tobacco, and the filters are damaged as well. I ordered 3 cartons and more than 6-7 packs were defective. It’s one thing if ho,es at base next to filter, one could use scotch tape but multiple holes from top to bottom, no. And then the company came up with some lame policy not wanting to replace product . That’s just a few images of defective products’ and now I need to vacuum my coffee table.

I can’t see my account dashboard and orders on iPhone 17pro

Ordered to have delivered before Christmas- paid for 3 business days delivery- ordered on Saturday- thought would be delivered by Wednesday- but, was told Monday did not count as day 1, so therefore would not arrive by Christmas- no refund, no help at all- won’t be delivered until December 29- so if Tuesday is day 1, Wednesday day 2- Thursday (Christmas) - should be delivered by at least Friday -26th. SCAM on delivery fees!!!!

If you want to place an order, and the check back every few days to see if they've bothered to ship it, this is your place. If you want to actually get what you order, go somewhere else.

Great cigars and great service.

JR has lost many customers including me after 20+ years. Not the same place, going on 8 days and waiting on my order. Just want my last order going else in future. Go to trustPilot 80% of reviews are 1 star

Have been shopping with J&R for 10 plus years and have been a member for as long. Was just told that my membership ran out at the end of October and they were not offering the program any more, as a member you were entitled to free shipping. Now in most cases you have to pay shipping, state sales tax, and a tobacco use tax making the taxes and shipping almost as much as the cigars. I guess I will have to start shopping at Other cigar sites like Famous Cigars or Cigars. com.

great selection, great response, great deals overall great

Would give zero stars if possible. Absolutely NO help from customer service when we asked for help with purchasing. Taking our $300 purchase elsewhere.

ITS, ALL GOOD AND WELL AT JR,S ! THANKS FOR MY GREAT SMOKIN CIGARS

Horrible company. The costumer service is uncoordinated, effective, and doesn't seem to know what is going on. Their online ordering system is inefficient and glitchy. I cancelled my orders as a result of my bad experience and still am getting emails about those orders getting shipped. Makes no sense and very frustrating. Get your cigars elsewhere

Received my cigars in a timely manner. Thanks.

First right cigars good service nice price

Best shop in town

Excellent as a changed up cigar

Shipping is too high. Other than that, perfect.

Been using for years. Excellent products and customer service.

Thanks. Very easy transaction.