It was incredibly handy to have this while traveling in Japan. There’s free WiFi in many places but it’s almost always a pain to use. We used it for maps, transit, finding food, and random browsing and I don’t think we ever hit our limit. We were also in some pretty off the grid areas and the only time we didn’t have service was pretty deep in the mountains (or in a restaurant under the trains). The device did overheat once or twice while searching for a signal.

Used this product throughout Japan had no issues. Worked very well, we even used it in the hotel. Saved us a bunch of money compared to using our cellular data plan. Very easy to return just popped in in the prepaid envelope and dropped it at the post office in the airport They shipped to our hotel so it was ready and waiting when we arrived

We used the Diamond plan for a group of 4 people with heavy data usage and there were no issues whatsoever! The extra battery will be required to recharge the device at least once a day however :)

This was such a great experience and service! Beforehand staff were so helpful with great communication. It was easy to pick up at the airport and my hotel mailed it back for me in the provided envelop. We did use the provided travel charger, as we were out all day using it. Simple to use and both my husband could connect and use it with no issue. Will definitely use their service again and recommend it! Thank you!

Brilliant - zero issues, worked rurally

Excellent for the most part. Had to call once to get the unit to start working again. All I had to do was to reboot, which was quite simple - perhaps this could be put in instruction sheet (I admit I might have missed this). Absolutely made the trip much more enjoyable and efficient. Don’t think I could have done without it!

Great speed, a d

Second time I am using this service because they are very reliable. I appreciate the messages to confirm that I understand how the process works. Pickup, setup, and return processes are all very simple.

I enjoyed using the WiFi Buddy to get around Tokyo! It was fairly easy to find at the airport and the return process was easy as well. The 1 downside is that the battery life doesn't last all day, so always always remember to have a battery to charge it if you're going to be out and about all day.

This worked great and was a great help in many situations on our trip. It lasted very long and the backup battery was a nice touch. In some locations though, where the signal was weak, the device would die very quickly, but almost everywhere else it worked great!

Amazing service once again from JWB. Everything was in the bag and the WiFi service was better than our hotels! Will definitely use again.

Super easy rental and return, perfectly fast internet connection, excellent value

I've rented from other wifi providers, wifi buddy is by far the best. Cost and customer support were great. Thank you.

Easy to order, retrieved from my hotel (via delivery) and easy to return. I visited Japan for a month and was saved by my WiFi. Unlimited WiFi while connecting to multiple devices was a lifesaver. Highly recommend!!

Picked up as instructed in Narita airport post office, so simple!! Come with a power bank which make the pocket wifi more than a day!! Thank you for making our trip smooth and internet-able all the way :D

Great little tool to keep you connected especially Google Maps when you don't know where you are!

Extremely straightforward pick up and drop off process. Excellent service/reception, and they even provided an additional battery pack. Fair pricing on top of all of that.

Our pocket wifi never ran out of battery during the day, and was often better than our accomodation's wifi. Highly recommend.

Reliable with battery pack provided

Essential tool while traveling in Japan or anywhere else