Easy process to obtain the WiFi and it worked perfectly throughout my 5 day stay in Japan. Would highly recommend!

We used our WiFi buddy for two weeks while we were in Japan. Everything worked great. We picked it up at the airport post office when we arrived and dropped it off there when we left . Everything was super convenient and a great price. This is our second time using it and we will use it on future trips too.

great internet!

I go to Japan every summer and winter to visit family and I have always been renting pocket wifi off of rakuten. My family lives in a rural area of japan where the signal wasn’t very strong and wouldn’t connect half of the time. However, with the Diamond Buddy I had absolutely no issues and always had very strong connection 24/7. I will always use the Diamond WifiBuddy from now on!!!

Worked great. But how do you know how much data you’ve used? Also, the battery consumption/ charging fluctuated dramatically at times. It would be helpful to provide the directions to optimally charge the unit.

We liked the portable wifis and they worked well for the most part. Though, one of the units came uncharged and it was a hassle. Additionally, one of the portable batteries did not work/charge.

The pocket WiFi made this trip much better. We had no issues the whole time, Internet speed was very fast

Great device that was able to perform any data related task without any issue. Very fast.

My friend and i used Japan WifiBuddy for our 20 day trip. We had a no issues and was connected to the internet the whole time. We loved how it came with an extra power bank so we didn't need to drain ours. Pick up was also easy. I was sent very clear instructions via email a week before we landed and picked it up at the counter which was easy to find at CTS airport. Thank you Japan WiFiBuddy for always keeping us connected!

We are an Australian family of 5 who just spent 16 days in Japan travelling extensively. The wifi buddy was awesome. It allowed us to remain online the whole time. We really needed it for getting around using Google maps. In my opinion it's the best money we spent in Japan. Wifibuddy was cheap to rent, small, easy to carry, worked consistently and I would definitely recommend renting one if your travelling around Japan.

Very good overall. Still highly recommend. Our pocket wifi kept timing out and we'd have to push the power-button to re-initiate it once every 3-4 hours, but other than that overall was very good! Easy pick-up, easy return, and amazing customer support.

It was not my first time using a WifiBuddy and it's certainly not the last!

We ordered two since we were a group of 5. Visiting temples and shrines during the busy New Year season, they were invaluable for keeping track of where everyone was. Good signal and pretty strong battery life kept us connected pretty much all day. We often got better signal and faster speed than hotel WiFi.

Good

The wifi was fast and reliable. However I wish a larger battery pack was given since the one used didn't last the whole day.

Worked so well. Would have been lost without it. Worth every sent!

Always connected quickly, extra battery was useful. Great product

Nothing like streaming the season premiere of the Witcher in 4k on a bullet train sipping whisky.

Pretty good speed, but the battery gets low relatively fast

The Platinum WifiBuddy was perfect for our two week trip to Japan. The employees were also super friendly and communicated everything we needed to know about pick-up prior to our trip. We were a group of two people using the device mostly for web searches and mapping directions (rarely streaming audio or video). For the most part we had a fast connection throughout our entire trip and managed to get by without even needing a sim card. We had some minor issues with slow connections in rural/underground or very crowded areas but it was never for an extended period of time. If we visit Japan again we would rent this same device from JapanWifiBuddy again in a heartbeat!