The process to apply for and receive the wifi buddy was very easy.

Great service, great communication, everything was clear and as instructed

Worked great! Excellent communication and service.

Trey and team were quick to reply and super helpful. This was our 4th or (5th?) rental.

best wifi in japan/ good service

After placing the order, received my e-sim instructions quickly. Easy to set up, seamless to use, and enjoyable to use while travelling.

all worked fine, Pixel 7 device eSIM

Very smooth handling: pick-up at Haneda, drop-off at postbox, very reliable

Awesome service. Email responses were super fast, instructions were incredibly clear, and the pocket wifi was a lifesaver when I was in Japan. Would recommend!!

Thanks!

This was my first time using a portable wifi and it could not have been any easier. The ordering process is super simple and the instructions provided with the wifi buddy are very clear. Additionally, the price for a premium was very reasonable. I do not know how I would have survived without the portable wifi on my trip. I highly recommend.

I travel to Japan about once a year. My portable WiFi from WifiBuddy is always waiting for me at my hotel during check-in. Works great as usual. Have no complaints. The prices have gone up a tad bit however, but its well worth the price and convenience.

This was incredibly helpful to have on the trip. However I did have some issues with charging the device on certain days.

Easiest way to have internet around the country. Solid customer service too.

Great service and exactly as advertised. Highly recommend!

Amazing amazing amazing.

Battery never went dead. Great price!

We had our WifiBuddy for a one-month trip around Japan. Having a pocket wifi is an absolute MUST - which is why it was frustrating that our pocket wifi often died after only 5-6 hours of use, when we were out for 12+ hours many days. It came with a portable charger that was terrible and would only charge the wifibuddy for about 20 minutes before dying, so we just used our own portable charger that we brought. HOWEVER, we found that the wifibuddy had excellent service across all parts of Japan, even the rural places we went to. It was also an excellent value with prices about half of what other companies wanted to charge. Overall, it was a good value and I would rent again. Just make sure to have your own portable charger, with a large capacity, to charge the wifibuddy and your own devices!

Super helpful team of people and the WiFi was very reliable everywhere I went! The unlimited WiFi was truly unlimited.

Great!