My wife and I are absolutely thrilled with the traditional wedding rings we ordered from James Allen! From start to finish, the entire process was smooth, professional, and truly enjoyable. The website made it easy for us to explore different styles and customize the perfect rings that matched our preferences. When the rings arrived, we were blown away by the craftsmanship, quality, and elegance—they looked even more beautiful in person than online! These rings now carry such special meaning for us, and we’re so grateful to James Allen for being part of our wedding journey. Thank you for making something so important feel so easy, special, and memorable. Highly recommend to anyone looking for timeless, high-quality wedding jewelry! – John & Lyn

Great company

I asked for an expedited order and the ring arrived just days after.

Great service

Great customer service! And quality!

Best company!!!! Thank you so much!)

Excelente service, the ring is all i chose in the website, arrived on time and in perfect conditions. Really appreciate all your help to get this special gift to my now fiancé

Excelent customer service, excelent product.

Excellent job! Thank you!

#sweepstakesentry I purchased my engagement ring through James Allen. It felt a little strange to get online, but they made the process easy and the customization offered many different options. They even helped me to get it a little faster to help with my proposal timeline.

I was nervous about making such a big purchase online, but the whole process went perfectly. The ring is absolutely gorgeous. I had it customized, and an inscription placed inside the ring. My expectations were definitely exceeded!

Price is less than other expensive markets. Best diamond and ring in less price Perfect diamond ring maker Best in customer serivice 100 percent trust worthy They are beating market

#sweepstakesentry Purchased my fiancée’s ring from James Allen a month ago. Was delivered exactly on time and is a beautiful ring, especially for the price point!

Amazing company. Would recommend to anyone interested in great quality jewelry and excellent value.

Buying experience was not only easy but also fun! Shipping was prompt as well.

We are absolutely thrilled to share our experience with Brooke at James Allen, who has been a guiding star in helping us bring our dream ring to life! From the moment we reached out in December 2024, Brooke has been there every step of the way, providing outstanding service, expertise, and unwavering support. Brooke’s commitment to ensuring we got the perfect ring was evident from the very start. She facilitated direct communication between us and the jeweler, ensuring that our vision was translated into the final design. One of the many things that impressed us was how she got us a CAD view of our ring before it went into production, allowing us to see every detail and make sure it was exactly what we wanted. She didn’t stop until everything was perfect, even going the extra mile to get us professional photos of the ring before it was shipped, ensuring her team had everything just right. Brooke has consistently been prompt and professional in her communication, always responding to emails quickly (within minutes) and in MUCH detail, and even taking the time to hop on the phone to resolve any questions or concerns we had. She listened carefully to every detail, took our vision seriously, and worked tirelessly with her team and the jeweller to ensure that the issues we encountered were addressed and corrected. She genuinely made us feel heard and valued, assuring us that she would follow up with the necessary people to get everything just right. Her diamond expertise has been invaluable throughout the entire process. She took the time to explain each step clearly, helping us choose the right options and guiding us to the best possible decisions. When things didn’t go as planned, she didn’t hesitate to act quickly, ensuring that every issue was resolved and that we were always kept in the loop with updates, photos, and timelines. The result is a ring that is truly everything we envisioned, and we couldn’t be more pleased. We’re especially grateful for how Brooke neve...

Great products and good service!

A+ beautiful merchandise and top customer service and fair prices.

My wife absolutely adores her new diamond ring from James Allen! The entire experience, from the moment we started Browse their incredible selection to the ring's arrival, was top-notch. Their 360° HD views of each diamond are a game-changer – it truly felt like we were examining the stone in person, allowing us to pick the perfect one with complete confidence. The quality of the diamond itself is simply breathtaking. It's incredibly brilliant and sparkles beautifully, exceeding all our expectations. And the setting is just as impressive, crafted with such precision and care. We were also incredibly pleased with the fast and free shipping; the ring arrived securely and even quicker than we anticipated. It's clear that James Allen prioritizes both quality and customer satisfaction. This was a truly brilliant purchase, and the overall experience couldn't have been better.

Purchased a tension ring - Sent it back 8 weeks before wedding date - 3 weeks in and still cannot give me estimate time of return. Took them a week to receive it and inspect it. Too high price of merchandise to accept mediocre customer service.