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Explore

  • Search
  • Brands A-Z

Company

  • How it works
  • About Yotpo

Resources

  • Blog
  • Shopify Reviews App
  • Review Calculator

Support

  • Contact Support
  • Help Center
  • Connect with an Agency
  • Accessibility Statement
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Site reviews

How we present the reviews
Anonymous user
Leighann M.🇺🇸
Verified Buyer
5 out of 5 stars

Absolutely love shopping with James

Absolutely love shopping with James Allen. I only shopping her for all my Jewerly treats.

DEC 29, 2025
Anonymous user
Judith F.🇺🇸
Verified Buyer
5 out of 5 stars

Packaged with much care. Beautiful.

Packaged with much care. Beautiful.

DEC 28, 2025
Anonymous user
Angela J.🇺🇸
Verified Buyer
5 out of 5 stars

Great products, and very fast

Great products, and very fast shipping.

DEC 25, 2025
Anonymous user
Natalia R.🇺🇸
Verified Buyer
5 out of 5 stars

Good quality products, great customer

Good quality products, great customer service. I don't like packaging in red boxes, but that's a minor problem.

DEC 25, 2025
Anonymous user
Ling F.🇺🇸
Verified Buyer
3 out of 5 stars

Wish there is a certificate!

Wish there is a certificate! Otherwise it is 5 star service

DEC 24, 2025
Anonymous user
Sonya G.🇺🇸
Verified Buyer
5 out of 5 stars

The ring is beautifully crafted!

The ring is beautifully crafted! The Diamond is PERFECT! Customer service was so helpful over the phone. Ring shipped on time and came beautifully packaged! Definitely would purchase again and recommend to anyone!

DEC 23, 2025
Anonymous user
Juan E.🇺🇸
Verified Buyer
5 out of 5 stars

I'm happy with the 14K

I'm happy with the 14K Yellow Gold Peridot Birthstone Necklace and the deal I got from the company. Quality is excellent. Good value for money. Tracking was accurate. One small area for improvement would be this was my anniversary gift for my wife. She loved it, is so denty and beautiful. The peridot gem is spectacular, but otherwise it was great. A reliable choice if you need a good necklace.

DEC 17, 2025
Anonymous user
Angelo T.🇮🇹
Verified Buyer
5 out of 5 stars

Fantastic service. They helped me

Fantastic service. They helped me right away, anticipating the shipping and taking care of an alteration request. The packaging was perfect, and both my partner and I loved the ring. The diamond is beautiful and appears well-set. I may need to use the service to tighten it slightly, but I'm sure I'll get the best possible service from JA.

DEC 15, 2025
Anonymous user
Lionel N.🇺🇸
Verified Buyer
5 out of 5 stars

Would get another ring here

Would get another ring here again.

DEC 14, 2025
Anonymous user
Michael W.🇺🇸
Verified Buyer
5 out of 5 stars

Wonderful. Way exceeded my expectations.

Wonderful. Way exceeded my expectations.

DEC 14, 2025
Anonymous user
Scott G.🇺🇸
5 out of 5 stars

Experience Couldn't Have Been Better! Exceeded My Expectations!

Chat process was seamless and multiple representatives were knowledgeable, courteous and helpful. JA didn't hesitate to credit my account for a holiday price drop. Bracelet arrived as promised and the quality of the diamonds and bracelet itself is amazing. Impossible to get this specific tennis bracelet locally. Warranty and return policy is comforting.

DEC 9, 2025
Anonymous user
Steven. H.🇭🇰
5 out of 5 stars

Cushioned Diamond - Great Service

A great online shopping process, with fantastic caring online consultants answering every question I had about my diamond before I purchased online. Even after post purchase any shipping address amendments, they took time to change and clarified all details to give me the peace of mind I needed. Diamond came in a beuatiful box with cert and documents all carefully packed. I love my stone and can't wait to gift it for christmas!

DEC 8, 2025
Anonymous user
Ylontinee B.🇺🇸
Verified Buyer
5 out of 5 stars

#sweepstakesentry Beautiful ring! Highly recommend

#sweepstakesentry Beautiful ring! Highly recommend it for anyone looking for a ring to stack with your engagement.

DEC 8, 2025
Anonymous user
Hudson B.🇺🇸
Verified Buyer
5 out of 5 stars

Great experience, perfect ring

I heard mixed reviews about James Allen but gave them a chance, it was so worth it. I got an engagement ring for my (now) fiancee and she absolutely loves it! The ring is stunning, unique, and exactly what we were looking for. Not only was the ring perfect, but my interactions with James Allen have all been so smooth, and every question I've had has been answered quickly and easily. Since buying the ring, I have bought more jewelry and had the ring resized/serviced. Everything happened so quick and seamlessly. I recommend James Allen, without a doubt!

DEC 6, 2025
Anonymous user
Kelechi D.🇺🇸
Verified Buyer
5 out of 5 stars

The service and shipping, the

The service and shipping, the ring, everything was amazing. Thank you, JA,

DEC 5, 2025
Anonymous user
Sandra G.🇨🇦
Verified Buyer
5 out of 5 stars

Everything was amazing

Everything was amazing

DEC 5, 2025
Anonymous user
Gareth M.🇺🇸
Verified Buyer
5 out of 5 stars

Don’t shop anywhere else

Don’t shop anywhere else

DEC 4, 2025
Anonymous user
Shannon W.🇺🇸
Verified Buyer
5 out of 5 stars

Everything went well it took

Everything went well it took about a week or two longer than original date of arrival. It was made to order so it wasn't a big deal. My ring is Perfect & Gorgeous.

NOV 21, 2025
Anonymous user
Paula C.🇺🇸
Verified Buyer
5 out of 5 stars

Love my new wedding bands!

Love my new wedding bands! After 25 years I needed a refresh and these compliment and enhance my engagement ring diamonds. So happy with the look but also super impressed with the quality of the rings!

NOV 20, 2025
Anonymous user
Christina S.🇺🇸
Verified Buyer
5 out of 5 stars

The earrings came in a

The earrings came in a beautiful red box. I love it. I was surprised the shipping package was so large for such a small item!

NOV 20, 2025
12345
JamesAllen.com logo

JamesAllen.com

jewelry & watches
4.7
|
48,303
Visit online store
JamesAllen.com logo

JamesAllen.com

jewelry & watches
4.7
|
48,303
Visit online store
4.7
4.7 out of 5 stars
Based on 48303 reviews
5
42489
4
2795
3
1077
Ratings distribution data table
StarsCount
542489
42795
31077
2615
11327
Total48303
2
615
1
1327

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