Simply amazing

Shipping arrived early, ordering was simple and not complicated. Very easy process and the ring was perfect.

Quick and good quality

Pleased with the money I saved on buying through James Allen. This same ring at a local jeweler would have been $2k more This allowed me to get my fiance a rare, higher quality diamond. Bigger too.

Great selection and customer service

Great!

Excellent

Shipping was fast once the ring was made

Beautiful engagement ring! Everything I wanted for my fiancée! Great quality and beautiful ring. Will be purchasing the matching wedding band from here as well!

Great shopping and customer service experience. Perfect Anniversary ring.

Nothing special

Almost perfect experience with James Allen. Timely shipping, wonderful diamond and design. Communication could be better and sizing has been tricky.

Great customer service

The ring fits perfect, looks great, and gets a ton of compliments. Ordered engagement ring, original wedding band, and now upgraded wedding band all from James Allen and the process couldn't be easier.

Elegant understated crafted gold ring. Most comfortable to wear, that I hardly notice that it is on my finger. James Allen is about HIGH quality that is noted when I look at my ring under magnifying glass. Ultimate attention to detail and finish-- that is recognized now -and years to come. Needless to say, I'm more than happy with my ring from this fine Jeweler.

Extremely disappointing service- selling a product with one size and charging for resizing + shipping an expensive piece. 👎

Sparkly and I’m obsessed with the design. Love the flexibility to customize everything. If ring was made in the correct size I requested it would be 10/10 perfect.

Good selection. Shipping in time frame promised. Helpful customer service.

The process was really easy and the customer service was good when i reached out. Loved the ease of purchasing my engagement ring!

My fiancé and I are “support local” kind of people. And I own a business, so online sales are a bit of a pebble in my shoe. In my experience, most of the people who try to save a few by purchasing online are disappointed and end up spending more in the long run. We tried to buy local! Really, we did. After three different “high end” jewelry store visits, we left feeling like, “what just happened?” Pricing was vague with discounts here and there (literally sketched out on post-it notes) and the quality just was not there. Price was not our main motivator. None of the three stores were able to uncover our primary objection; their lack of sales skills. So, after a month of being engaged with no ring, I did a little investigating. I came across an independent video recommending James Allen. I went to the website and was very impressed, scouring it for days. Then I showed my fiancé my findings, and he agreed to give it a try. I picked up the engagement ring earlier today. When I opened the little red box inside the generic sized package they use to be discrete for shipping, I was breathless. I’m no spring chicken and I have seen many beautiful diamond rings over the years. My new ring out sparkles them all. We spent close to or maybe just slightly more on this ring than the ones at the traditional jewelers’. But we now have a larger stone of better quality (way better) on a beautiful setting that I will be proud to wear for the rest of my life. The team at James Allen is top notch, especially Lou in shipping who, at the last minute, arranged to have my ring sent to my local UPS store so I could pick it up securely after work. I have forever changed how we buy jewelry. I couldn’t be happier.