James Allen has been great!

Purchased the larger diamond tennis bracelet for my wife, and she is thrilled. The presentation was first class as was the immediate service and communication throughout. Well done.

The ring came quickly and was exactly what was shown on the website. My now finance gets so many compliments, thank you James Allen!

Perfect

#sweepstakesentry This is my third time buying jewelry form James Allen and I'm so in love with my new earrings. I get tons of compliments and the quality of them is so amazing.

The entire process was exceptional

Excellent customer service, everyone is so nice and friendly. The ring arrived quickly with no issues!

A seamless and hassle-free process. Would highly recommend.

Have ordered from JA multiple times and will continue to do so

Wonderful

I ordered an engagement ring and it arrived a few days earlier than expected. The ring was just as I had designed, a showstopper and my fiancee loves it. Gets many compliments

I wound up returning this item. Chain was fragile and can easily catch in hair. Clasp is a nightmare even with someone else closing it. Color was very light - meaning poor quality (or nonexistant) gold. The scallop basket did not lay flat, so the diamond rolled. Diamond was also very cloudy. My biggest concern was that their necklaces do not come with a diamond certification. This is important for insurance purposes. I was advised they will do an appraisal if necklace was over 1k, which this one was not. It really led me to wonder if the diamonds under this threshold are real, considering overall poor quality and lack of documentation. Customer service said there was nothing they could do to validate for me to insure this. Needless to say, this was returned. I will buy my necklace elsewhere, from a credible source that can send documentation.

Great company, I highly recommend their services if you’re looking to purchase jewelry.

Shipping was great, pricing was awesome, and my new ring is absolutely gorgeous! It’s everything I ever wanted! Highly recommend!

Loved the discreet packaging, high quality presentation box, beautiful craftsmanship of the ring.

Shipping was the date expected.

My 5th purchase is perfect!

Two thumbs up! Second to none customer service experience. Whole process was explained clearly and went as described. Great job James Allen and team.

Simply beautiful.

Excellent quality and service!