I'm not good with tech so sometimes I see offers that I can't add cuz they vanish but I find customer service outstanding in how they explain things and strive to make things right or better.

All went well!

Love this Matcha latte. It is my new favorite mix.

This matcha is perfect for lattes. It has a smooth, clean flavor with no bitterness, and it blends really well with milk. The color is a beautiful bright green and it tastes fresh and high quality. I’ve been making hot and iced matcha lattes, and they come out creamy and delicious every time. It gives a nice steady energy boost without jitters. I will definitely be repurchasing.

😊

Shopping experience easy.

I like the promptness of the delivery, but sometimes when ordering online, it gets more complicated than I like, such as not getting the free shipping when merited or not getting the percent off as advertised. On the other hand, I find the staff very responsive to questions.

I’m still waiting 20 days after ordering… not received

Nice quick service through Amazon!!

All shipping on time. Lovely hard can

The item arrived in a timely manner

Easy and delivery was fast

Highly disappointing that a free birthday reward doesn’t include free shipping for the product but shipping was relatively quick at least

I love jade leaf matcha and making it at home. it saves me so much money and I can make it exactly as I want. Presweetened matcha is wayyyy too sweet to me, and usually that is the only kind some coffee shops offer. Also, a lot of coffee companies sell natural matcha for so. much. money (way more than anyone should have to pay), and Jade Leaf has the best prices for quantity and quality! I love to buy the bulks of the matcha, and I can just make them at home to my desire. Will definitely stay a customer.

Good taste

Waiting for communication on my order

Long time till delivery. Arrived open and spilled all over box. No customer service.

I love that everything is grown organically and that it’s a family that is doing this together. It’s wonderful to see people taking pride and what they do.

Excellent!

This company has been great. I’m a subscriber and I’ve never had an issue with my order. I feared the price would go up due to the tariffs, but, thankfully, the price hasn’t fluctuated (yet, perhaps). Great quality. Highly recommend if you’re looking for some high-end matcha.