Sent wrong shoe. Supposed to be white top and bottom but came white top brown bottom. Please fix. Thanks

I have been trying to reach customer service for some time now, to no avail. I want to return/exchange a pair of shoes and nobody can get back to me.

I need to return the shoes, follow the instructions and they don't send me the label. They say I should send an email, I already did and nothing.

I haven’t received my order

Easy website to navigate. Fast shipping with tracking features. Item was exactly as it was described. Packed well, and perfect for my needs. Thank you, Italian shoemakers!

The sandals arrived in a timely manner and were carefully wrapped

They do not fit, how do I send them back.

5

Cute and comfortable

Great!

Ordered the white Vale shoes and they arrived as a different style. Ordered the brown which arrived as a tan almost the same as the top of the sole vs a cognac color.

.

I bought 2 pairs of sandals. They are beautiful! They arrived quickly. I really like them. The only issue I have with them so far is the bottom is VERY slick. There's a small patch of grooves on the front part and NOTHING on the back side so I slipped all over the floor, trying to get out of a booth at a restaurant.

Delivery is always good.

The shoes look great but too lo loose How can I ask a bootmaker to make them not so loose Are they made for fater feet?

Great service! The first pair was too big and Italian Shoemaker made the exchange for a smaller size so easy and FAST!!!

I absolutely love them. They do run a bit small though. May be ordering a larger pair next time.

I wore these sandals for about 3 hours (most of that time was spent sitting at dinner) and the material under the foot has ripped on both the left and right shoe. I bought two pairs and now I'm not sure if the one pair is defective or if this will also happen on the other pair. So I want to return them but no one is responding to my emails. I sent pictures of the ripped shoes in the emails.

Short for an America size 8

You only get one star until I can get an answer to my question that I have now sent 3 times to you.