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Came the next day!
I have attempted twice to contact your customer support regarding a return and I have received no reply. Can someone please respond to my emails, thank you. Judyg1964@gmail.com
I requested information on how to return. And I have received no response over 10 days ago.
EXCELLENT
Exactly what I’ve been looking for. So glad I googled you. I LOVE your summer sandals. I was sad when we moved and couldn’t find you here in extreme rural VA. 💃🏼. doing my happy dance again !!
I never received the order and customer support has ignored to email inquiries about the order. Very disappointed.
The process was very easy. You had what I was looking for.
I am trying to get the return address. It was not given when I signed in on the online return site. Please send me the online return address.
Return process needs great improvement. Still waiting for my credit card to be reimbursed for returned shoes!
Love my shoes
Excellent shoes, easy transaction, fast shipping.
Need someone to call me about return! Puppers26@yahoo.com
Italian Shoemakers has such quality you are guaranteed style and comfort for a long time. Their shoes are made to perfection
I love the sandals, however, they sent me the wrong size. I tried to email them and there hasn’t been a response. I decided to just start the exchange process and the shipping label wouldn’t work and the site stated to email them. Of course, no response. I did finally get a return label, however, once I mailed the sandals back, I have not received an email that they were received or a new pair mailed. Frustrating customer service! I’ll probably not buy directly from Italian Shoemakers again.
The BEST shoes available on this planet, supremely designed and crafted and delivered within 3 days! Thank you for these beautiful shoes. Your styles are extraordinary. Peace, love and understanding.
Not as comfortable as you used to be. These shoes hurt.
Great service and great shoes.
The shoes were larger than expected, which was disappointing. Additionally, the service was quite slow, making the overall experience frustrating. One of the biggest inconveniences was that my return mail label wasn’t generated automatically as it should have been—I had to reach out to customer support to request it, which added unnecessary delays. I expected a smoother process and better efficiency.
I simply love Italian Shoemakers. I've been purchasing their shoes on and off for years. The ease of ordering through their website is a breeze. I always receive my shoes in a week.
Very comfortable


| Stars | Count |
|---|---|
| 5 | 430 |
| 4 | 37 |
| 3 | 30 |
| 2 | 17 |
| 1 | 55 |
| Total | 569 |


