Excellent craftsmanship and customer service. Delivery was timely and accurate. I hope these shoes will last as long as the previous pair I owned from this company.

Size did not fit. I tried to return online and one the last step got a message that an error occurred and couldn't print return tag. It said to try again later. When l tried again got a message saying "Unavailable for return" because item had already been returned. I would greatly appreciate either receiving a return tag by mail, or at least a mailing address where l can return the shoes.

Great shoes and they arrived quickly.

The first time I wore my new shoes, the sole lining shredded in several places. I've been wearing this brand for years. So disappointed with the quality of materials. I would really like a full refund.

I would buy shoes from Italian Shoemakers again! My daughter loves her shoes

The Missie Thong Sandal received is the wrong size. I ordered size 9 . I got 9 /12. Its too big. I think its defective s I wore it ONCE and both feet of the sandals were torn. Im requesting either a replacement OR full credit . asap Cheryl Strachan 876-870-6404

Love, Love, Love italian shoemaker shoes

Every aspect of the experience was good

Great summer sandals! Fit, quality and comfort-perfect! Have the Berty in black and navy. Arrived quickly-right to my door! Love Italian Shoemakers!!!

I have emailed 4 times for a return label and still haven’t received one. So I am not happy with the dirty shoes that were sent to me and they don’t even do what I asked for.

I have emailed your customer service department four times with no response. I need a return label for my shoes. It is not printing out on my end and said there is an error on your end however, I get no response but you send me this. Please contact me.

I placed my first order but tried repeatedly to get the 10% discount that is displayed as a banner on the site. Ive sent an email to customer service twice about it but they never responded.

True Italian style with femininity comfort, affordability.

I bought these shoes to wear with a Sari for a wedding. Color of shoes match perfectly. Has a small heel to give me some height (I am 5'2") but not too much too be uncomfortable. So happy I bought these!!

They never answered any emails and there is no phone number with your order. When you try to finish your return, it does not generate a return label and says to email them. I had to scour the Internet to find the phone number and then they emailed me a return label. Way too much effort needed.

Love these! Cute and comfy 😊

So easy to order online and I love the free shipping!

Placed two orders which arrived quickly and nicely packaged. The shoes are affordable, exactly as advertised, stylish, true to size, and very comfortable. I will definitely shop with Italian Shoemakers again!

I have reached out through email, through online chat and have not heard back from Italian shoemakers. I continually receive marketing email and requests for feedback but cannot get any information back.

One out of three pairs fit really well. All of the Italian shoemakers shoes used to be highly padded comfort footbed shoes and now only some are. That was the beauty of Italian shoemakers. You have to make sure you know what you are buying. Every shoe is made differently and the consistency is no longer. I love Italian shoemakers shoes and will continue buying them forever. I hope they keep making the extra comfort high wedge and heel padded footbed sandals. I can’t survive without them.