I am trying to get the return address. It was not given when I signed in on the online return site. Please send me the online return address.

Return process needs great improvement. Still waiting for my credit card to be reimbursed for returned shoes!

Love my shoes

Excellent shoes, easy transaction, fast shipping.

Need someone to call me about return! Puppers26@yahoo.com

Italian Shoemakers has such quality you are guaranteed style and comfort for a long time. Their shoes are made to perfection

I love the sandals, however, they sent me the wrong size. I tried to email them and there hasn’t been a response. I decided to just start the exchange process and the shipping label wouldn’t work and the site stated to email them. Of course, no response. I did finally get a return label, however, once I mailed the sandals back, I have not received an email that they were received or a new pair mailed. Frustrating customer service! I’ll probably not buy directly from Italian Shoemakers again.

The BEST shoes available on this planet, supremely designed and crafted and delivered within 3 days! Thank you for these beautiful shoes. Your styles are extraordinary. Peace, love and understanding.

Not as comfortable as you used to be. These shoes hurt.

Great service and great shoes.

The shoes were larger than expected, which was disappointing. Additionally, the service was quite slow, making the overall experience frustrating. One of the biggest inconveniences was that my return mail label wasn’t generated automatically as it should have been—I had to reach out to customer support to request it, which added unnecessary delays. I expected a smoother process and better efficiency.

I simply love Italian Shoemakers. I've been purchasing their shoes on and off for years. The ease of ordering through their website is a breeze. I always receive my shoes in a week.

Very comfortable

Can’t seem to get shoes delivered. So I do not know how I like them. The time from ordering to delivery is slow.

Ordering is easy and received quickly. Great quality!

Great shoes great service!

I sent an email that the shoes do not fit and have not yet received a return label.

Great shoes. I’ll be back!

They came very fast and love the color

All great except for return proccess I never received the shipping label and have asked multiple times for it.