Shipping took much longer then the original quote provided, but the furniture itself was totally worth the wait. The couch/ottoman combo has transformed our small space, and are exceptionally comfortable. I appreciate the deep seat, the size upgrade we got, and the construction. So far, it is also holding up exceptionally well to our two couch-potato dogs and our energetic five-year-old. We're in love!

Looks and feels amazing. We love the coriander performance velvet. We were able to try oult sofas at the Baltimore showroom with helpful guidance from the sales rep there. We recieved delivery in 12 weeks and thendelivery process was great. The only tip I have is to contact a sales rep fornupdates on the construction and shipment timeline. The interior define website tracking is not updated regularly but customer service gave us accurate info!

Klaire in customer service did a great job of handling our questions, and Robert at the Cherry Creek retail location has been amazing. Thanks for making our purchase experience a breeze!

Easy to work with. Fast swatch shipping. Easy to maneuver customization online. Routine updates on order processing. Website is well organized. Great service thus far!

Interior Define delivered this table quickly and matches my decor nicely.

Love Interior Define, products are well made and beautiful; customer service from design to care questions is an absolute delight to deal with

My ottoman is perfect. I love it and I also love my sofa from you. My cats and their claws have met their match. . .

I have tried other furniture stores with horrible experiences. This is the best couch I've ever had!!! ❤️ The customer service was great! Such patience with all of my questions. Material and cushions are beautiful and durable!!! I will not buy from another company after this wonderful experience. 😍😍😍

Obsessed with the whole process!

My sofa is perfect! My only disappointment was the lack of customer service. I had to email several times to get information. And, I'm surprised this review arrived months after delivery.

The purchase process was relatively simple because everyone wants to sell you something, right? Our first couch was nice (the color is what we wanted, comfortable if not a little stiff), but a too small for the room, so we make an exchange for a larger sofa and replace the individual cushions with bench cushions. Not only did we pay for the larger sofa and new cushions, but we also paid a substantial exchange fee. They let us know delivery was 21-25 weeks out. We are now three days shy of 25 weeks, and still don't have the couch. It's a nice enough couch, but I'm reluctant to say it will have been worth the wait. We've received occasional updates, and the gentleman we're working with is responsive, but he has almost zero control over when we get our couch.

Love this company, product, prices, and customer service. Everything and everyone was great from start to finish.

I love the couch, but the leather is quickly turning from the gorgeous brown to a yellowish/greenish brown… for 7,000 i really was expecting a couch that would last a lifetime, and this color change is really bothering me. I wish I was informed ahead of time that this was a possibility, i might not have gone with leather.

Very not impressed with my thousands of dollars spent on my interior define couch. One of the first things visiting people say about it is that it is uncomfortable. We personally find it flimsy and shakes you around if someone else on the couch moves. Horrible experience with this purchase.

Quality beautiful at reasonable prices.

Great experience from start to finish! Gorgeous selection!

Terrible, cheap product, terrible customer service.

They held my hand throughout the whole experience, communicated in every step, answered my millions of questions, offered guidance. Ordering and delivery went smoothly. It was worth the wait for an awesome custom piece.

Absolutely love my sofa…very well made and very comfortable…delivery was of course delayed by Covid but that was all explained to me before I placed my order…had worries that it wouldn’t fit through my front door but the delivery guys made it sail right on through…assembled it in 10 minutes and moved it to exactly where I wanted it and took all the packing with them…very professional…I’ve recommended Interior Define to all of friends and I know of at least one of them that has placed an order.

Amazing sofa!! Beautiful high end sofa for a great price / quality, comfort, color and fabric and build all top notch! So beautiful , I get so many compliments , I searched high and low at other American retailers and couldn’t find anything comparable