Beautifully crafted items, slick packaging, speedy turnaround. I have bought so many items from this delightful shop, thank you!

Excellent customer service.

Great combs which are beautifully initialled. Given as stocking fillers to my son and husband.

Excellent and very personal service. I had twelve luggage tags embroidered and was thrilled with the results.

Excellent

Quick shipping, very responsive via email. Wonderful, thick quality. Lovely monogram and stitch. Very sturdy and reliable

Nothing is ever too much for the team at IL

the item took a bit longer to deliver than expected but customer service were great

Superb

Delighted again! Excellent product and fabulous service

Excellent product and lovely finish to initialling. My nephew is very pleased with his 18th birthday present!

Website extremely easy to use I loved that when I told the website I needed the present for a certain day they replied personally to say they would squeeze it thru that days post. A very personal touch! The hot water bottle was really lovely, a great present and beautifully delivered. 10/10! I will definitely be buying again …

Very happy with holdalls. Great present for kids or adults alike

Extremely efficient and helpful

A great purchase

Fabulous. Chic. Employees are lovely :)

You did well. I would have preferred tissue paper wrapping to a plastic bag.

I cannot recommend Initially London highly enough! I ordered the monogrammed playing card box and the perspex card case as Christmas gifts for friends and family, respectively. As always, the whole process was effortless, professionally-managed and efficient. The web-site is well-designed, easy to follow and makes ordering straightforward. Initially London staff were in email contact between ordering and delivery and the fabrication and despatch time was tailored to my timings (which were not easy, just before Christmas!). And - of course - it was a delight to receive both items, which were excellent quality and flawlessly personalised! The recipients of each of them were thrilled.

Fantastic

It arrived in good time for Christmas and was well packaged.