Very nice and prompt delivery.

Faultless customer service and the bag is perfection!

Most helpful customer service

Promptly shipped. Delighted

Just love the products and the service was great.

Amazing quality and price

I had an unusual request for a ribbon to wrap round a bouquet of bridal flowers. The material was from a blue shirt of my late husband with the tex to be embroidered ‘love always’. The ladies could not have been more helpful and the result was more than expected. Thank you.

As always Initially London produced my order quickly, thank you.

Jane and her team are great ! Wonderful service.

Excellent

I ordered two personalised notebooks with initials as gifts for our school teachers, and they turned out absolutely perfect! The quality is beautiful, the design is elegant, and the personalisation adds such a thoughtful touch. Both teachers were delighted, and it felt like a truly special way to say thank you. Highly recommended for meaningful gifts!

The size, colour and choice of font are all in keeping with the basket. Living 200 miles from London, I had to use the postal service which worked well. The basket was completed and returned within the timescale. An excellent job.

As usual perfect.

The font came out much larger than anticipated and certainly not to my liking

I’ve used the service for personalised items for a wedding and highly recommend the company.

Super easy (too easy?!) to desing and purchase a totally individual gift which you just know will delight. . . . . . and unsurprisingly, they do!!

Excellent, friendly and speedy service.

Efficient and professional service

Beautiful, excellent quality and the service was quick.

BYO embroided towels for at very short notice and did an exquisite job. I would definitely use them again!