Amazing service. Super friendly and spent a lot of time helping get the design right!

Brilliant customer service and great product

A wonderful service and a great website letting you configure your monogram. Loads quickly showing you different fonts and thread colours

I’m obsessed with my Islay! The bag is made with a stunning leather and I really enjoyed designing my monogram. No one compares to IL when it comes to having a great selection of font choices!

Excellent quality. Stunning products

great service an lovely wash bag

Good communication. Arrived on time. Good products.

Thank you for being able to squeeze in our stockings very last minute. They look fantastic! Definitely will be coming for more!

Great customer service

Brilliant embroidery service!! Beautiful embroidery done with care and attention. Many many happy memories created. Thank you so much!

Love this product - so useful and practical and with the monogram makes it easier to locate. Great for the handbag or washbag in the suitcase. Yet another brilliant product from Initially London 😊

Really please with the small Maine monogrammed boat bag that I purchased for my granddaughters birthday . She was thrilled by it as it was just what she wanted . The embroidered monogrammed and bag were excellent . The service received from your company was faultless . Thank you so much for

Lovely item, very quick personalisation and delivery, thank you

Brilliant embroidery and 10/10 communication to make it perfect for me! Can’t wait to gift this Christmas. Thank you IL <3

Always the best!! Customer service, design, time to create personalised gifts are 5 out of 5!

So nice to deal with. Love your gifts 👏👏💕😘

Prompt delivery although I was not in a hurry. All round good experience

Great lettering on the sponge bags, very pleased with them

I ordered the set of wooden hangers and they arrived tied with a ribbon, monogrammed and in muslin bag also monogrammed! I love them and will order again. It’s a brilliant gift and an ingenious service

Exceptional customer service and flawless execution as always