Charming staff and very efficient workmanship. I was delighted with the result.

Great service!

Really good service, lovely embroidery...

Love everything i have monogrammed My favourite is the fan Will definately have more done The team are great to work with and happy to help create something special

The best! I love the hankies so much and the team in store are amazing. Will be a loyal customer!

Friendly and really good products

I was delighted with the monogram and for the service provided.

I only use ‘Initially London’ because I can rely on them completely. They always go the extra mile to make sure I get exactly what I want. Delivery is thoroughly reliable.

The girls are very helpful and accommodating!

Lovely gifts Easy guide to choose style and colour Treated myself to lovely canvas bag

Wonderful service

I had an outstanding experience at the friendly and welcoming Initially London studio during my overseas trip to London (from New Jersey, USA) Proprietor Jane and staff were extremely welcoming and knowledgeable! Their customer service can’t be beat! I placed my order, continued along with my day, and my purchases were waiting for me at my hotel upon my return. Supporting this woman-owned and operated small business is a pleasure. Well done Jane and team!!!

I was so impressed with their customer service when an incorrect order was sent out. Very quick responses and the mistake was resolved straight away. Bag is such great quality. Would definitely use again and would highly recommend!

Disappointed in the quality of the linen, expected something more substantial in weight. The embroidery however is lovely

Nicely wrapped

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Great bag, lovely initials - my son loved it!

Beautiful wash bag and great size. The embroidery is stunning

Great wash bag. Fantastic gift that’s personalised. Thank you.

Excellent workmanship and extremely helpful staff