Exceptional service, items are well packaged and arrive on time.

Excellent products Excellent customer service Just wish other products made like deodorant

I love all the products I've tried. Items arrive quickly, one order was damaged during shipping, but was replaced and re-shipped immediately. Customer service was very friendly and accommodating.

My favorite for a decade. Makes my whole house smell amazing and people are always asking me what scent I'm wearing. I stopped using it while it wasn't available and when I pulled out my winter clothes from storage, they still smelled like patchouli from the previous year. I was soooo happy to smell that scent again. Now that it's back, I'm back to using it regularly.

Prompt delivery. Enjoyed samples

Love the smell. Seems to clean as well as commercial detergents.

I've been a customer since 1896 and I'm still in love with them. Great products, reasonable pricing and outstanding customer service.

Packaging is great, everything arrives in perfect condition! The products are awesome!! Happy customer!

Love the products, great smelling!

Love the Patchouli laundry soap!!

Great customer service

LOVE ALL ZUM PRODUCTS! My newest obsession is the body wash in Sea Salt. Just lovely. And just 8 clean ingredients.

This was my favorite laundry soap. Waited months for it to return only to be super disappointed. The color of the soap is lighter and the scent does not stay on clothes at all anymore. Cleaning power has always been mediocre but the scent made up for it. I can only assume with the high demand, they made the scent much weaker to allow for producing more of the product. I’m very unhappy and feel like I’ve wasted ~$50. :(

Wonderful products! I love all the scents.

Love patchouli

I’m in love…. with my laundry detergent! How well it cleans and smells and I feel so good about using it for my entire family. My daughter even oK’d for the baby clothes. It actually has less ingredients that ALL the baby detergent on the shelves. And when was the last time you heard a 14-year old boy say, “I really like how my clothes smell”. And surprisingly, I used 1/4 the amount for the exact same clean and the most amazing smell. My sister turned me when she gifted me a bottle for Christmas. Now I plan to gift several bottles.

Love this soap, smells fantastic cleans great

Love all the products

Excellent!!

Love your laundry detergent. The smell is wonderful. I do wish we go more product for the cost-it’s a bit expensive for me. A special occasion wash!