When I received my package, all of the parts I ordered were stuffed in a box that was too small and the 2 cabin air filters were smashed and creased.

Excellent customer service and website was a pleasure in finding the right parts for the job 👍.

The part was just what I needed. Exactly as specified, great price, and speedy delivery.

Great customer service

What I love about Honda Acura Parts Direct is that you receive exactly what you ordered. You order a certain part number from them you get that part number. They don’t try to substitute it out for a different part number of lesser quality or authenticity. They stand by their name, “Honda Parts”.

Na

Ordered some Honda genuine rotors and pads. Fast shipping shipped with care. . Install Installed, They were great thank you

Delivery was quick however I had ordered the brake pads and when delivered it was all dismantled, luckily the auto service guys were able to assemble it else would have been waste of time sending it back and coordinating.

Fit perfectly

it sucks

I wrote to your website contact email regarding my receiving the wrong P/N with my recent purchase. No body bothered to even respond or at least explain! Terribly disappointed with this kind of (lack of) customer service.

I’m giving it 3 stars because that department doesn't offer an in-store pickup option for parts; they charge for shipping, take a long time, and don't provide shipping updates, yet they don't waive the fee even if you pick the parts up yourself.

Parts were OEM and delivered fast! Shipping costs were very reasonable.

Best price for open online

Product arrived quickly and customer service was great.

Called several times to arrange a return, always got voicemail. Never a return call, Definitely would not buy from them again.

Great Price very good items. . honda the best

Fast shipping

I received the parts, one of the part missing and one part need a cut, provided the VIN, someone should return my calls, I am calling everyday last 5 days. thanks

I requested a refund over seven days ago with no response. I tried contacting the company via email and phone with left message for a call back and still no response.