Great products, fair prices, good delivery …. in due course. Poor customer expectation management on awesomely long wait between payment and delivery

Top marks for range of products, pruce and customer service. Great to see an outstanding family business

great service and fast customer service. the package always arrives in good shape. The customer service is fast and responsive. the order was seamless.

With so many cheap badly made products on the market (which all look deceptively fabulous in photos!), it was very reassuring to unpack well made solid fittings that haven't been value engineered. Well done and keep up with the quality.

Very helpful, excellent products

Prompt delivery

Holloways great . Postage not so

Although I had to wait 8 weeks for my purchase, (out of stock) then had to wait for an Italian-uk plug converter, and a bulb, it is a wonderful lamp, and so well made it was worth it.

Great product, service was quick and efficient. The light was very well packaged. The courier was both friendly and polite . I would feel confident about using Holloways of Ludlow again.

Good all round

Holloways of Ludlow is an absolute joy to shop with. Their curated selection of lighting, furniture, and home accessories is genuinely impressive—beautifully designed pieces that feel both timeless and contemporary. Every visit (in-store or online) feels like discovering something special. The staff are incredibly knowledgeable and welcoming. They don’t just sell products; they help you find the right solution for your space, offering thoughtful guidance without any pressure. Their attention to detail and customer care really sets them apart. Delivery was smooth, communication was clear throughout, and the products arrived in perfect condition. You can really tell they care about quality and the overall experience. If you're looking for design-led homeware and exceptional service, Holloways of Ludlow is hard to beat. Highly recommended!

All fine

Great variety of products and always good customer service at Hollways of Ludlow.

Very helpful and patient advice. Excellent stock and web access

very good

Best shop in Bath. A go to along with Landrace.

The quality of the lights are excellent and although a little more expensive than their high street equivalents represent great value for money. What was exceptional was the service. Delivery was extemely quick and the staff we spoke with very helpful. I would not hesitate in using Holloways again

Perfect size for this shade.

Fantastic service, very professional!

Quick delivery