Service was fine, swift reply to my query but delivery was so slow I had to source from an alternative supplier and return said item

I ordered an ethnicraft coffee table, which is beautiful. It arrived when scheduled and was really well packaged.

We we're able to find lights for every room at reasonable prices and great delivery times.

I recently visited Holloways of Ludlow, and I was absolutely blown away by the quality of service and the stunning selection they offer. The store itself is beautifully laid out and has a fantastic atmosphere! I’ll definitely visit the shop again!

Great service in the Winchester store - very helpful finding what I needed, quick to put through till against my email for an order id collected (great memory!) and very friendly. Thanks!

Good service throughout.

Fast shipping, great product, securely packaged

Item in good condition (to be wrapped for Christmas) but the box has taken a bit of a battering in transit so item needed checking for damage on arrival. Good updates re status/progress of delivery.

Always had excellent and safe service and delivery with beautiful products to boot. My go to for wide range of designs including HAY.

Customer service helped with the purchase of a lovely garden chair. Delivery was fast and the chair was well packaged. The colour looks great so I will probably buy more.

Great store loved Hay design items

Bulbs are good colour temp and dim as smoothly as you’d expect

Swift delivery, great discounted price, and amazing selection of brands. Plus always happy to buy local. Thank you!

Great selection and will use agin

Great products, fair prices, good delivery …. in due course. Poor customer expectation management on awesomely long wait between payment and delivery

Top marks for range of products, pruce and customer service. Great to see an outstanding family business

great service and fast customer service. the package always arrives in good shape. The customer service is fast and responsive. the order was seamless.

With so many cheap badly made products on the market (which all look deceptively fabulous in photos!), it was very reassuring to unpack well made solid fittings that haven't been value engineered. Well done and keep up with the quality.

Very helpful, excellent products

Prompt delivery