Easy ordering. Received earlier than expected. Perfect company and merchandise!

Thumbs up

Great, prompt, and friendly customer service!

Great customer service, great product, thank you so much!

Everything was amazing!! Thank you so much Highwave!!

Great products and good shipping.

Great product. Prompt delivery what more can you ask?

First mugs arrived broken, company replaced with no issues

Great service

Shipping was prompt and the items were well packed. Would purchase again.

Order took 2 weeks to process. No tracking or updates

We had a warranty claim and they immediately replaced the item and made the transaction easy and fast. I love highwave!

Great service. Great communication, prompt. Mailing was quicker than I had anticipated.

Staff person was extremely helpful and responsive by email and helped me to procure an item that may be discontinued.

Item arrived in good condition. Very long time lag between receiving item and being asked for feedback.

Exactly what I was looking for.

Great service

Great customer service. An ordering snafu lead to them sending the wrong color. After a bit, one of the right color arrived (in addition to the first) with no charge (and no request to send the other back).

Great product, fast shipping

As I mentioned in my review, the customer service was superior. It took me a little bit to be able to reach somebody there, but once I did, Amy was so very helpful and pleasant. I wasn’t positive of her name but still had a voicemail saved and it was definitely Amy. She was fantastic and helped me with the shipping so that the mug arrived before I left town on my vacation. Amy was terrific with communication and is the only reason I was able to get this mug before leaving. I really would’ve been lost without it and I’m so grateful. I can’t tell you how much I appreciate Amy and love the mug and Highwave 😁!