Mark was most helpful with placing my order. I was trying to order a drapery rod that could fit over an existing blind that came out from the wall almost five inches. I had several questions/concerns that Mark helped with. He was very kind and patient. With all the AI in place these days, it was so wonderful to talk to a real person who was as nice, kind and helpful as Mark.

Extremely high quality product, combined with smart personal service and speedy delivery.

Exactly what I needed. I’m impressed with the quality. And I’m pleased with the care with which everything was wrapped and packed for shipping.

Very helpful customer support and arrived on time. Looks great. 👌

Loved it. Ordered all rods and rings and couldn’t be more impressed. The quality and craftsmanship are excellent. Anyone you talk to is so polite and knowledgeable it truly made it so easy.

Excellent support from a real live human that was able to assist with load concerns and bracket recommendations. Couldn’t be happier.

I am 100% thrilled with my purchase from Highland Forge. I love that a human answered my call from the start and that Mason was incredibly patient, knowledgeable, and kind throughout the process of my purchase of curtain rods for three rooms in my new home. So highly recommend!!

Great customer service! I was contacted the same day I placed my order to make sure certain specifications were correct. I received the order within 3 weeks and was very impressed with the quality. Would definitely order from Highland Forge again.

Super helpful and kind customer service. Quality is beautiful and shipping was great

MARK'S KNOWLEDGE OF THEIR PRODUCT IS UNBELIEVALBLY HELPFUL, HE GAVE US THE CONFIDENCE WHEN PLACING THE ORDER AND EVERYTHING CAME PACKAGED AND MARKED PERFECTLY WITH DETAILS INSTALL INSTRUCTIONS

Very pleasant experience.

Great options, very helpful staff, substantial curtain rods that look terrific and will last.

We needed a long curtain rod and found exactly what we needed at Highland Forge. I called to make sure and customer service was excellent order arrived earlier than expected and fit perfectly.

I wasted money on expensive store bought rods only to be very unhappy with the aesthetics. Highland Forge. . . . . . YOUR RODS ARE THE BEST!!!!!!!!!

If you're looking for drapery rods and hardware that is more substantial than the easily-available selections at your local store, this is a great solution.

Terrific firm - high quality product, great service, good turnaround times - I have used them for numerous projects and they never disappoint .

Excellent product

What an amazing surprise to get the drapery rod earlier than expected and the quality is exceptional. I will definitely order from Highland Forge again. A lucky internet search led me to their site.

great website, customer service, and product

High quality, excellent customer service, great status updates. Lead times feel a little long, especially on their “off the shelf” curtain rod sets.