Ask Ben Character
ask
ben
All brandsHow it works
Homepage
Brands
hellobonafide-com

Explore

  • Brands A-Z

Company

  • How it works
  • About Yotpo
Ben
By
    Ben
    By

    Explore

    • Brands A-Z

    Company

    • How it works
    • About Yotpo

      Site reviews

      How we present the reviews
      Anonymous user
      Nita D.šŸ‡ŗšŸ‡ø
      1 out of 5 stars

      The most recent order for

      The most recent order for a three month supply was not supposed to be on auto refill order needs to be canceled immediately because and give me an update on your response. Your attention in this matter is greatly appreciated. Immediately.

      FEB 4, 2026
      Anonymous user
      Daniel s.šŸ‡ŗšŸ‡ø
      1 out of 5 stars

      Bad rip off awful won’t stop orders!!

      Bad cause major rash !!! Awful product. . 🤮🤮🤮🤮 These people suck !! I’ve canceled orders multiple times😔 Won’t stop Please

      FEB 4, 2026
      Anonymous user
      Lori K.šŸ‡ŗšŸ‡ø
      1 out of 5 stars

      My subscription is inactive!!! I

      My subscription is inactive!!! I do not want your product!!

      FEB 3, 2026
      Anonymous user
      CarolynšŸ‡ŗšŸ‡ø
      Verified Buyer
      3 out of 5 stars

      Poor Service

      When shipping product you always wait until the last minute and I end up running out of product before the next shipment arrives.

      FEB 2, 2026
      Anonymous user
      Gail P.šŸ‡ŗšŸ‡ø
      1 out of 5 stars

      Improve Communication

      I put a pause on my account and did not receive any notification to manage my account as a shipment was being prepared so I could continue to pause if needed. So now I have a purchase I am not ready for/need. An email communication should be sent as a courtesy as life is too busy to keep track of recurring charges especially when on pause for a more than a month.

      FEB 1, 2026
      Anonymous user
      JennašŸ‡ŗšŸ‡ø
      1 out of 5 stars

      Missing order

      Placed order on 1/18. It is now 1/31 and still haven’t received it… I had to follow up and they told me my order never shipped. They said they would reship it and the new shipping would be ā€œfree of charge. ā€ I would sure hope so!

      FEB 1, 2026
      Anonymous user
      MimišŸ‡ŗšŸ‡ø
      5 out of 5 stars

      My journey with Bonafide

      It is easy to order. The process is fast . The service is okay and the package arrives on time at the right address

      JAN 31, 2026
      Anonymous user
      Rosa L.šŸ‡ŗšŸ‡ø
      1 out of 5 stars

      Not happy with this purchase

      Not happy with this purchase just saw that Amazon has this product for $47 I wish I saw this before I place my order with this company.

      JAN 29, 2026
      Anonymous user
      lisešŸ‡ŗšŸ‡ø
      1 out of 5 stars

      very bad subscription management

      no prior notification of subscription ready to ship to allow modification - just - too late - too bad for you - it is out the door - and here is a large unexpected charge on a credit card from a deleted shop account

      JAN 29, 2026
      Anonymous user
      Susan S.šŸ‡ŗšŸ‡ø
      1 out of 5 stars

      Beware of unwanted subscriptions!

      The product is okay but the tactics this company uses to make it difficult to cancel or avoid a subscription are unacceptable. I did NOT authorize any subscription but simply thought I had put a product in a shopping cart and did not check out. Just received a notice that an $85 charge is pending on my credit card! Beware of this practice and tread carefully when on the site!

      JAN 29, 2026
      Anonymous user
      Kathleen H.šŸ‡ŗšŸ‡ø
      5 out of 5 stars

      Customer Service

      Wonderful customer service! I ran out of product. Just called and my new order is being sent today. Thank you.

      JAN 28, 2026
      Anonymous user
      KARLA J.šŸ‡ŗšŸ‡ø
      Verified Buyer
      1 out of 5 stars

      Couldn't use the product. , didn't

      Couldn't use the product. , didn't know I had an active "subscription" get a email saying they shipped a order today but yet the order shows as pending and now they tell me Oh well. . sorry we cant do anything about it now So now I am stuck with something I will just throw in the trash being that I cannot use it! WORST CUSTOMER SERVICE. Never had any company send a email that the order is placed without some type of communication that the order date is approaching, but then again I guess you can't charge people for stuff they no longer want or need if you give them any notice to cancel. WOULD NEVER RECOMMEND THIS COMPANY TO ANYONE

      JAN 28, 2026
      Anonymous user
      MadelynšŸ‡ŗšŸ‡ø
      3 out of 5 stars

      No notification

      Please send notifications of upcoming subscription renews before charging the account!

      JAN 28, 2026
      Anonymous user
      AimeešŸ‡ŗšŸ‡ø
      3 out of 5 stars

      I wish you still had

      I wish you still had the old clairvee capsules w the liquid in them. I liked those alot more they worked better and helped w other issues all in 1 pill. These new ones dont do the same.

      JAN 28, 2026
      Anonymous user
      ElainešŸ‡ŗšŸ‡ø
      1 out of 5 stars

      Been trying for months, it

      Been trying for months, it just not working for me 😢

      JAN 27, 2026
      Anonymous user
      RRAšŸ‡ŗšŸ‡ø
      1 out of 5 stars

      I did not sign up

      I did not sign up for a subscription and very annoyed that this game is being played.

      JAN 26, 2026
      Anonymous user
      Lu F.šŸ‡ŗšŸ‡ø
      1 out of 5 stars

      I do not want this

      I do not want this order. PLEASE CANCEL

      JAN 26, 2026
      Anonymous user
      Lisa C.šŸ‡ŗšŸ‡ø
      5 out of 5 stars

      It’s awesome to work with

      It’s awesome to work with a company that gives you rewards. I was so excited to see my next order has a large credit. Thank you so much for your wonderful customer service. !

      JAN 25, 2026
      Anonymous user
      Paula A.šŸ‡ŗšŸ‡ø
      1 out of 5 stars

      TERRIBLE ORDER FULFILLMENT PRACTICES

      TERRIBLE! Not notified of upcoming order fulfillment as any reasonable company would do, in time to cancel or delay order. Even through the order had not shipped, they would not cancel the order. Will NEVER recommend

      JAN 25, 2026
      Anonymous user
      Priscilla M.šŸ‡ŗšŸ‡ø
      2 out of 5 stars

      L would like to cancel

      L would like to cancel all orders

      JAN 25, 2026
      12345

      More brands you might like

      http://langehair.com brand image
      health & beauty

      http://langehair.com

      View brand|Shop brand
      Rating
      4.8
      Total Reviews
      1.6M
      Brand image placeholder
      health & beauty

      https://www.flaconi.de/

      View brand|Shop brand
      Rating
      4.8
      Total Reviews
      1.1M
      Brand image placeholder
      health & beauty

      https://www.flaconi.at/

      View brand|Shop brand
      Rating
      4.8
      Total Reviews
      1.0M
      Hello Bonafide logo

      Hello Bonafide

      health & beauty
      4.4
      |
      9,298
      Visit online store
      Hello Bonafide logo

      Hello Bonafide

      health & beauty
      4.4
      |
      9,298
      Visit online store
      4.4
      4.4 out of 5 stars
      Based on 9298 reviews
      5
      6773
      4
      1191
      3
      454
      2
      238
      1
      642
      Ratings distribution data table
      StarsCount
      56773
      41191
      3454
      2238
      1642
      Total9298