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Explore

  • Search
  • Brands A-Z

Company

  • How it works
  • About Yotpo

Resources

  • Blog
  • Shopify Reviews App
  • Review Calculator

Support

  • Contact Support
  • Help Center
  • Connect with an Agency
  • Accessibility Statement
  • API Documentation
  • API Changelog
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  • Terms of Service
  • Website Terms of Use
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  • Privacy Policy
  • Cookie Settings
  • Accessibility

Site reviews

How we present the reviews
Anonymous user
Terri F.🇺🇸
1 out of 5 stars

Can’t cancel subscription

Hard to open

JAN 12, 2026
Anonymous user
Pam🇺🇸
1 out of 5 stars

I never get notifications that

I never get notifications that and order is coming up. I only get notified when it is being sent.

JAN 11, 2026
Anonymous user
Evelyn A.🇺🇸
1 out of 5 stars

Order Should be on hold

I have written and received confirmation that I put my order in hold. Why are you sending and charging????

JAN 11, 2026
Anonymous user
beth🇺🇸
1 out of 5 stars

horrible. they sent the wrong

horrible. they sent the wrong merchandise and having a hard time doing the return.

JAN 9, 2026
Anonymous user
Pamela S.🇺🇸
5 out of 5 stars

INFORMATION

Your website was horrible. Every time I tried to order or update my credit card information the "robot" you had answering was clueless. I was finally able to reach a "live" person. The person, Jen whom I spoke with was phenomenal, understanding and so nice. She understood exactly what was happening in my account and was able to rectify it for me. A BIG SHOUT OUT TO JEN who did an outstanding job in assisting me.

JAN 9, 2026
Anonymous user
Judith P.🇺🇸
5 out of 5 stars

Replacement of order

Excellent help !! I spoke with one of your customer representatives and she took care of my problem.

JAN 9, 2026
Anonymous user
Barbara L.🇺🇸
1 out of 5 stars

There is very little service in customer service.

My review is NO STARS. HORRIBLE EXPERIENCE WITH THE CUSTOMER "SERVICE" chatbot, who could not spell my name correctly. Then the agent had a script to ask a ton of questions instead of just cancelling the order.

JAN 8, 2026
Anonymous user
Zerrin🇺🇸
1 out of 5 stars

They are totally crooked. Everything

They are totally crooked. Everything about the Company is a joke. Managers are not available 48 to 72 hour shifts!! Customer servise slow and they don’t hear you when you spell your name. What a nightmare I just want to cancel my order . NEVER EVER AGAIN

JAN 7, 2026
Anonymous user
Mary L.🇺🇸
3 out of 5 stars

Not user friendly

Site is cumbersome to manage. Omits apt number from my mailing address in order receipt. I hope mail person delivers it to me, without apt number. Never gave me an opportunity to create a password for my account. In Name and email address section my name is Mar instead of Mary.

JAN 7, 2026
Anonymous user
Lynne W.🇺🇸
3 out of 5 stars

corrected address

I need you to correct my address it is 73736 Club Circle Dr, #404, Palm Desert, Ca. 92260. You need to add the unite #404.

JAN 5, 2026
Anonymous user
Donna C.🇺🇸
1 out of 5 stars

Did not order or want

I did not want this shipment made WITHOUT my consent. I was just trying it out. How do I get out of this auto program that I did not agree to?????

JAN 5, 2026
Anonymous user
CHRISTINE S.🇺🇸
1 out of 5 stars

Image Wrong

I ordered the Revaree plus but the confirmation image shows the regular, and the wording says Revaree Plus. Confusing that the image isnt correct!

JAN 5, 2026
Anonymous user
Ruth M.🇺🇸
3 out of 5 stars

Didn't Last

I do not want to renew the order. The first couple of months it seemed to work and now the hot flashes are back just like before.

JAN 4, 2026
Anonymous user
Dina🇺🇸
1 out of 5 stars

CANCEL MY SUBSCRIPTION

I canceled three times, but you still processed my order. Please cancel my subscription.

JAN 4, 2026
Anonymous user
Anne-Marie T.🇺🇸
1 out of 5 stars

I do not want this

I do not want this order. I don’t recall placing this order. I cannot pay for it. Please cancel!

JAN 4, 2026
Anonymous user
Gale S.🇺🇸
1 out of 5 stars

Scammers

I’ve cancelled this 3x and they keep charging me!!!

JAN 3, 2026
Anonymous user
Littlelyssa21@icloud.com🇺🇸
1 out of 5 stars

Refund

I skipped this months and they still took the money I didn’t even need it

JAN 2, 2026
Anonymous user
Nancy🇺🇸
1 out of 5 stars

Cancelled subscription renewed not by me

I’m tired of them, canceled my subscription long ago and now sending me more! Don’t start with them

JAN 1, 2026
Anonymous user
Camille🇺🇸
2 out of 5 stars

Are you ripping me off?

This stuff works, but I just got a 3 month supply in December. I feel like I’m being ripped off because I can’t let you know when I need it.

JAN 1, 2026
Anonymous user
Jo🇺🇸
1 out of 5 stars

They do not send emails

They do not send emails if you forget your password and I’m not able to cancel my subscription.

JAN 1, 2026
12345

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Hello Bonafide logo

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4.4
|
9,298
Visit online store
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health & beauty
4.4
|
9,298
Visit online store
4.4
4.4 out of 5 stars
Based on 9298 reviews
5
6773
4
1191
3
454
Ratings distribution data table
StarsCount
56773
41191
3454
2238
1642
Total9298
2
238
1
642