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      Site reviews

      How we present the reviews
      Anonymous user
      Catherine R.🇺🇸
      Verified Buyer
      1 out of 5 stars

      Cancel my subscription, you are

      Cancel my subscription, you are so hard to get a hold of , I’m done with this , cancel now Catherine Ritzschke 45 n Ogden st Denver , Co 80218 #309

      MAY 2, 2026
      Anonymous user
      Julie🇺🇸
      1 out of 5 stars

      Auto shipping

      I was sent an email asking me to review my order. I had requested that it be postponed because it was not working as I had hoped and wanted to give it more time. But they processed it and sent it anyway.

      MAY 2, 2026
      Anonymous user
      Cheryl🇺🇸
      4 out of 5 stars

      The product is great. I

      The product is great. I would appreciate a notification a week or so before the next order is going to be shipped. I have to prepare myself financially, as well as the supply I currently have. .

      MAY 1, 2026
      Anonymous user
      Nate🇺🇸
      1 out of 5 stars

      Poor Communication

      A notification that an order is getting ready to process would be appreciated in case a subscription needs to be paused for instance.

      MAY 1, 2026
      Anonymous user
      Mary🇺🇸
      1 out of 5 stars

      Unauthorized

      I cancelled this months ago. Do not ship this i do not live at that address. This charge to my card is unauthorized.

      MAY 1, 2026
      Anonymous user
      Evelyn S.🇺🇸
      1 out of 5 stars

      Difficult to cancel

      I am very upset as I have cancelled, have the confirmation of cancellation and was charged again!!!!!

      APR 28, 2026
      Anonymous user
      Lynn R.🇺🇸
      4 out of 5 stars

      Ordering was a problem. Didn't

      Ordering was a problem. Didn't know if I did or not. Your chat helped 100% and made sure I ordered.

      APR 28, 2026
      Anonymous user
      Ellen W.🇺🇸
      5 out of 5 stars

      Good service

      Customer service rep helped me resolve billing issue, answering questions on products and helping me redeem my rewards. Was very polite and helpful.

      APR 26, 2026
      Anonymous user
      Karen B.🇺🇸
      2 out of 5 stars

      Shipping glitch

      Hi, my next order should be sent to my new address (I moved and updated my address in your system). Please ship to: 1108 Evergreen Road Yardley, PA 19067 Thanks!!

      APR 26, 2026
      Anonymous user
      Veronica M.🇺🇸
      1 out of 5 stars

      Unauthorized transaction

      I did not authorize this transaction. Please refund my money

      APR 26, 2026
      Anonymous user
      Ann N.🇺🇸
      2 out of 5 stars

      You send it too soon!

      You send it too soon! I won’t need it for another month

      APR 26, 2026
      Anonymous user
      Ann B.🇺🇸
      Verified Buyer
      1 out of 5 stars

      I did not order this

      I did not order this

      APR 25, 2026
      Anonymous user
      Catherine D.🇺🇸
      1 out of 5 stars

      I am 78 years old

      I am 78 years old and hoped it would hep me - it has not! I am now out $300 universe on prime video which I should never have spent in the first place. Please do not renew my 3 month subscription!

      APR 25, 2026
      Anonymous user
      Elizabeth A.🇺🇸
      2 out of 5 stars

      Difficulties modifying account

      Product is fine but customer service/ ability to make changes to account is frustrating. Log in is not user friendly. Requested password reset and email never arrived. Finding it difficult to contact company to make changes to my account.

      APR 24, 2026
      Anonymous user
      elliett a.🇺🇸
      1 out of 5 stars

      disappointed!!

      The product has not worked for me at all, I am extremely disappointed, and I want my money refunded and don’t want this order processed!!

      APR 24, 2026
      Anonymous user
      Tracey 2.🇺🇸
      1 out of 5 stars

      Cancel my order

      Cancel my order

      APR 23, 2026
      Anonymous user
      Jan🇺🇸
      4 out of 5 stars

      Notification

      It’s great but I wish you would give prior notification before shipment. I don’t need this right now and it could have waited another month.

      APR 23, 2026
      Anonymous user
      Susan B.🇺🇸
      1 out of 5 stars

      I like the product but

      I like the product but it is sold on Amazon and if I ordered it through them , I would have had it delivered by now. Instead I an out of it and I have to download an app to see where the shipment is at the present time.

      APR 23, 2026
      Anonymous user
      Marsha S.🇺🇸
      1 out of 5 stars

      I CANCELLED THIS SUBSCRIPTION!!!! DO

      I CANCELLED THIS SUBSCRIPTION!!!! DO NOT SEND!!!!!

      APR 22, 2026
      Anonymous user
      lauri s.🇺🇸
      1 out of 5 stars

      I emailed support@hellobonafide.com 3 times

      I emailed support@hellobonafide.com 3 times ( on feb 7 & two on feb 19th) to say i never agreed to a subscription and requesting help on how to cancel and return. I only wanted to order once. This is ridiculous. Please refund my card immediately and stop the subscription i never signed up for very disappointed customer lauri schwegel

      APR 21, 2026
      12345

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      4.4
      4.4 out of 5 stars
      Based on 9298 reviews
      5
      6773
      4
      1191
      3
      454
      2
      238
      1
      642
      Ratings distribution data table
      StarsCount
      56773
      41191
      3454
      2238
      1642
      Total9298