Ask Ben Character
ask
ben
All brandsHow it works
Homepage
Brands
hellobonafide-com

Explore

  • Brands A-Z

Company

  • How it works
  • About Yotpo
Ben
By
    Ben
    By

    Explore

    • Brands A-Z

    Company

    • How it works
    • About Yotpo

      Site reviews

      How we present the reviews
      Anonymous user
      Mary B.🇺🇸
      5 out of 5 stars

      Reveree Plud

      The customer service agent was awesome. . . very friendly and personal😊

      FEB 13, 2026
      Anonymous user
      AE
      1 out of 5 stars

      Bonafide

      I get an irritation and have been trying to cancel my subscription without success.

      FEB 12, 2026
      Anonymous user
      Susan L.🇺🇸
      Verified Buyer
      1 out of 5 stars

      I DID NOT PLACE THIS

      I DID NOT PLACE THIS ORDER!!! DO NOT SHIP!! YOU WILL NOT BE PAID FOR THIS PRODUCT.

      FEB 12, 2026
      Anonymous user
      PATRICIA S.🇺🇸
      2 out of 5 stars

      CANCELING ONLINE ORDER

      I AM TRYING TO CANCEL A ORDER AS I DONT NEED IT. YOU NO LONGER ALLOW US TO CANCEL IT ONLINE. WE HAVE TO CALL YOU WHICH IS HARD TO DO IF YOU ARE OUT OF TOWN. IT IS NOT CONVENIENT. NOT GOOD. GO BACK TO THE OLD WAY WHERE WE CAN CONTROL IT ONLINE AND CANCEL THE ORDER.

      FEB 12, 2026
      Anonymous user
      Nikita C.🇺🇸
      Verified Buyer
      5 out of 5 stars

      Ristella big ole pills

      Everything went well I cannot take the big pills i received I was told not to send them back will I be reimbursed for the pills ? I am thankful for what customer service did and all. And I hope the mix work just as well. I hope you all consider a smaller pill or gel cap those are dangerously huge.

      FEB 9, 2026
      Anonymous user
      Kellie B.🇺🇸
      1 out of 5 stars

      Deceiving

      These are supposed to be to contain 10 applications. At least that’s what it says on the box in the advertisement. After I placed the order, it informs me that the box contains 5. That is not a deal!!! Could’ve gotten a lot cheaper on Amazon. Learned my lesson on purchasing from the TikTok shop.

      FEB 9, 2026
      Anonymous user
      Vera M.🇺🇸
      1 out of 5 stars

      I told ou that I

      I told ou that I have enough for a while. Please stop subscription immediately

      FEB 9, 2026
      Anonymous user
      Maxine🇺🇸
      1 out of 5 stars

      I did not order anything.

      I did not order anything. I cancelled and you no longer have my current credit card. Please do not send me any more items. I no longer need this

      FEB 8, 2026
      Anonymous user
      Michele D.🇺🇸
      1 out of 5 stars

      Please cancel

      I keep cancelling and you keep charging me and sending. STOP

      FEB 7, 2026
      Anonymous user
      Julie🇺🇸
      2 out of 5 stars

      Ordering on the website is

      Ordering on the website is difficult and does not inform you on the order screen if the order has been processed or not. This is a simple feature that should occur on the website automatically. The products are great, but it's frustrating ordering.

      FEB 6, 2026
      Anonymous user
      Judith C.🇺🇸
      Verified Buyer
      5 out of 5 stars

      Praise For Your Improved Web Site and Service

      Website very user friendly!

      FEB 6, 2026
      Anonymous user
      JONETTE🇺🇸
      5 out of 5 stars

      SOFT, SUPPLE AND RESTORED

      HAPPY AGAIN

      FEB 5, 2026
      Anonymous user
      Shelly S.🇺🇸
      1 out of 5 stars

      Customer service

      I ordered a specific product but the confirmation email I got is for another product. I tried to contact customer service using the phone number on the website and it said that you are not open even though it is during regular business hours. I have no idea how to cancel this order and get what I truly want.

      FEB 4, 2026
      Anonymous user
      Mechelle C.🇺🇸
      3 out of 5 stars

      Shipment

      I asked to skip this shipment, but have been charged. :(

      FEB 4, 2026
      Anonymous user
      Julie M.🇺🇸
      1 out of 5 stars

      I feel tricked!

      I had no idea I was on a recurring prescription. I do NOT want this order. Please cancel immediately!

      FEB 4, 2026
      Anonymous user
      Nita D.🇺🇸
      1 out of 5 stars

      The most recent order for

      The most recent order for a three month supply was not supposed to be on auto refill order needs to be canceled immediately because and give me an update on your response. Your attention in this matter is greatly appreciated. Immediately.

      FEB 4, 2026
      Anonymous user
      Daniel s.🇺🇸
      1 out of 5 stars

      Bad rip off awful won’t stop orders!!

      Bad cause major rash !!! Awful product. . 🤮🤮🤮🤮 These people suck !! I’ve canceled orders multiple times😡 Won’t stop Please

      FEB 4, 2026
      Anonymous user
      Lori K.🇺🇸
      1 out of 5 stars

      My subscription is inactive!!! I

      My subscription is inactive!!! I do not want your product!!

      FEB 3, 2026
      Anonymous user
      Carolyn🇺🇸
      Verified Buyer
      3 out of 5 stars

      Poor Service

      When shipping product you always wait until the last minute and I end up running out of product before the next shipment arrives.

      FEB 2, 2026
      Anonymous user
      Gail P.🇺🇸
      1 out of 5 stars

      Improve Communication

      I put a pause on my account and did not receive any notification to manage my account as a shipment was being prepared so I could continue to pause if needed. So now I have a purchase I am not ready for/need. An email communication should be sent as a courtesy as life is too busy to keep track of recurring charges especially when on pause for a more than a month.

      FEB 1, 2026
      12345

      More brands you might like

      http://langehair.com brand image
      health & beauty

      http://langehair.com

      View brand|Shop brand
      Rating
      4.8
      Total Reviews
      1.6M
      Brand image placeholder
      health & beauty

      https://www.flaconi.de/

      View brand|Shop brand
      Rating
      4.8
      Total Reviews
      1.1M
      Brand image placeholder
      health & beauty

      https://www.flaconi.at/

      View brand|Shop brand
      Rating
      4.8
      Total Reviews
      1.0M
      Hello Bonafide logo

      Hello Bonafide

      health & beauty
      4.4
      |
      9,298
      Visit online store
      Hello Bonafide logo

      Hello Bonafide

      health & beauty
      4.4
      |
      9,298
      Visit online store
      4.4
      4.4 out of 5 stars
      Based on 9298 reviews
      5
      6773
      4
      1191
      3
      454
      2
      238
      1
      642
      Ratings distribution data table
      StarsCount
      56773
      41191
      3454
      2238
      1642
      Total9298