Site reviews
Great mattress. Arrived in time.
Great mattress. Arrived in time. Shipped well.
Great mattress. Arrived in time.
Great mattress. Arrived in time. Shipped well.
Meh
Meh
Meh
Meh
Made it easy and also
Made it easy and also offered payment options which makes better quality mattresses accessible.
Made it easy and also
Made it easy and also offered payment options which makes better quality mattresses accessible.
Very quick and through
Very quick and through
Very quick and through
Very quick and through
Everything has been great, start
Everything has been great, start to finish.
Everything has been great, start
Everything has been great, start to finish.
Return was easy
Return was easy
Return was easy
Return was easy
All good
All good
All good
All good
Kind assistance. Fast shipping.
Kind assistance. Fast shipping.
Kind assistance. Fast shipping.
Kind assistance. Fast shipping.
Efficient, quick, and responsive.
Efficient, quick, and responsive.
Efficient, quick, and responsive.
Efficient, quick, and responsive.
Good packaging, easy to unpack,
Good packaging, easy to unpack, perfect mattress!
Good packaging, easy to unpack,
Good packaging, easy to unpack, perfect mattress!
You replaced it with a
You replaced it with a latex topper
You replaced it with a
You replaced it with a latex topper
It took weeks for it
It took weeks for it to actually ship out from the manufacturer. And during that time, I kept receiving messages stating that they’re hard at work on my order. Those messages seemed extremely odd and excessive, since I only purchased one single item with no special customization requests.
It took weeks for it
It took weeks for it to actually ship out from the manufacturer. And during that time, I kept receiving messages stating that they’re hard at work on my order. Those messages seemed extremely odd and excessive, since I only purchased one single item with no special customization requests.
Shipped and delivered within a
Shipped and delivered within a couple weeks.
Shipped and delivered within a
Shipped and delivered within a couple weeks.
Great customer service!
Great customer service!
Great customer service!
Great customer service!
We are definitely sleeping better,
We are definitely sleeping better, and above all, COOLER, than on our old memory foam topper. However, we ordered the Luxury Plush version and I suspect that we received the Luxury Firm one. Having looked at the promotional videos where someone presses the top of the Plush version, I can say that our topper does not "squish" nearly as much, and neither I nor my partner are getting the pressure relief we had hoped for. I contacted customer service after 30 days and was told that 1) based on the item code on the tag, we had indeed received a Plush, and 2) it would take more time for the topper to soften. Well, it's now been much longer, and we have not had that softening occur. My guess is that the topper was mislabeled. I can tell that this is a good-quality product but it is not what we were expecting.
We are definitely sleeping better,
We are definitely sleeping better, and above all, COOLER, than on our old memory foam topper. However, we ordered the Luxury Plush version and I suspect that we received the Luxury Firm one. Having looked at the promotional videos where someone presses the top of the Plush version, I can say that our topper does not "squish" nearly as much, and neither I nor my partner are getting the pressure relief we had hoped for. I contacted customer service after 30 days and was told that 1) based on the item code on the tag, we had indeed received a Plush, and 2) it would take more time for the topper to soften. Well, it's now been much longer, and we have not had that softening occur. My guess is that the topper was mislabeled. I can tell that this is a good-quality product but it is not what we were expecting.
Y'all did an amazing job!
Y'all did an amazing job!
Y'all did an amazing job!
Y'all did an amazing job!
Service was good fast delivery.
Service was good fast delivery.
Service was good fast delivery.
Service was good fast delivery.
Good process - happy with
Good process - happy with the coordination and shipping.
Good process - happy with
Good process - happy with the coordination and shipping.
Everything about this company is
Everything about this company is exceptional - mattress, customer service, standing behind their retun/exchange policy, delivery/pickup, communication on delivery status - excellent experience!
Everything about this company is
Everything about this company is exceptional - mattress, customer service, standing behind their retun/exchange policy, delivery/pickup, communication on delivery status - excellent experience!
Everything was good the bed
Everything was good the bed was ready to use the night I opened it. I ordered the cooling pillow top, I am a hot sleeper. I wish that they would let you know when ordering the cooling top that using a mattress pad will prevent you from feeling that cooling. I should have ordered no pillow top and then purchased the cooling mattress pad😕 now with no mattress pad on, I feel I am not protecting my new mattress.
Everything was good the bed
Everything was good the bed was ready to use the night I opened it. I ordered the cooling pillow top, I am a hot sleeper. I wish that they would let you know when ordering the cooling top that using a mattress pad will prevent you from feeling that cooling. I should have ordered no pillow top and then purchased the cooling mattress pad😕 now with no mattress pad on, I feel I am not protecting my new mattress.
