shipping was a little slow

Exactly what I needed at a fair price.

As promised

Takes too long to get to me plus you charge shipping

The item had inadequate protection during shipping resulting in damage to the AC compressor pulley. Now I’m stuck with a damaged compressor that has seals that may be compromised. I am severely disappointed with GMPartsDirect and doubt I will purchase any more expensive parts from you.

Send the cover

I always come here first to find correct and up to date part numbers by Model and VIN

Perfect

Product as described and met all of my expectations

Wrong part not happy!

Took 3 weeks just to arrive. Ordered from different supplier and received in 2 days. I had canceled my order but GM still sent it out, seems "Fishy"

Lied about inventory and estimated eta, in stock items were not in stock. Severely overcharged for shipping and when I found out you don’t have it I stock and can’t get them to me by the date I paid for and needed them you told me it’s 35. % to cancel on a item you didn’t even ship to me yet. That’s false advertising and extortion of your customers. ( lie about a product in inventory, lie about ship times and eta, customer finds out and then you want 35% to Cancel an item you don’t even have in stock and haven’t shipped yet) it’s about as scummy of thing you can do as a business)

It was easy to accept the payment, but hard to get in touch with anyone. Phone rings off the hook, and the voicemail is full

Wrong part, email sent, never heard back about returning it.

Great service, easy website to navigate. Delivery as promised

Great fit! Will go to them every time now before the dealership!

Ordered my part two days later it still hadn’t shipped. I canceled order through chat. It was confirmed two days after that it shipped. I contacted again emailed support five days after that. I received the part emailed support again zero response from the team. It’s just a cash grab business they don’t answer emails zero I had the part next day from O’Reillys with free shipping. This place is terrible.

Product unacceptable

Parts fit.

Prompt delivery and easy installation