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      Site reviews

      How we present the reviews
      Anonymous user
      Michael S.🇺🇸
      Verified Buyer
      5 out of 5 stars

      Easy to find the parts

      Easy to find the parts easy to buy

      AUG 25, 2026
      Anonymous user
      Kevin S.🇺🇸
      Verified Buyer
      1 out of 5 stars

      No warranty support, very disappointed.

      No warranty support, very disappointed. Car has been down for a week and a half over a defective evaporator shipped…

      AUG 25, 2026
      Anonymous user
      Fernando E.🇺🇸
      Verified Buyer
      5 out of 5 stars

      Ok

      Ok

      AUG 25, 2026
      Anonymous user
      Robert G.🇺🇸
      Verified Buyer
      5 out of 5 stars

      Very knowledgeable and responsive and

      Very knowledgeable and responsive and fair price

      AUG 25, 2026
      Anonymous user
      Nathan T.🇺🇸
      Verified Buyer
      5 out of 5 stars

      great service

      great service

      AUG 24, 2026
      Anonymous user
      Carlos L.🇺🇸
      Verified Buyer
      5 out of 5 stars

      Fast shipping

      Fast shipping

      AUG 24, 2026
      Anonymous user
      Robert R.🇺🇸
      Verified Buyer
      5 out of 5 stars

      Above par in all aspects

      As a returning customer I am very happy that Flow Automotive/GM Parts Direct has been there with parts I have needed to keep my 2013 Silverado in great condition. This time they checked with me on a part by verifying my vin number as the original part number is no longer available. I am always grateful when a company goes to this level of service saving both of us time and in some cases expense. Changing the window switch and modulator made possible. I highly recommend them not only for having the GM parts needed but, the level of service is well above par.

      AUG 23, 2026
      Anonymous user
      Larry W.🇺🇸
      Verified Buyer
      4 out of 5 stars

      The service is super but

      The service is super but it takes a long time for the item to actually ship out. I'm very happy to use them but not if I'm in a hurry for the part. I will continue to order from Parts Direct just not if I want it quick.

      AUG 22, 2026
      Anonymous user
      Tekleyohanes K.🇺🇸
      Verified Buyer
      1 out of 5 stars

      poor communication

      no good

      AUG 22, 2026
      Anonymous user
      Frank M.🇺🇸
      Verified Buyer
      1 out of 5 stars

      Part missing from order

      Part missing from order

      AUG 22, 2026
      Anonymous user
      Mark D.🇺🇸
      Verified Buyer
      5 out of 5 stars

      Quality parts, good service.

      Quality parts, good service.

      AUG 21, 2026
      Anonymous user
      omar m.🇺🇸
      Verified Buyer
      5 out of 5 stars

      Excelent

      Excelent

      AUG 21, 2026
      Anonymous user
      David K.🇺🇸
      Verified Buyer
      5 out of 5 stars

      Ive been fan of GM

      Ive been fan of GM parts direct for long time now. When it comes to OEM parts this is the best site ive found.

      AUG 20, 2026
      Anonymous user
      Merissa B.🇺🇸
      Verified Buyer
      1 out of 5 stars

      Complete horrible customer service

      Complete horrible customer service

      AUG 19, 2026
      Anonymous user
      Dale B.🇺🇸
      Verified Buyer
      5 out of 5 stars

      Did everything excellent!

      Did everything excellent!

      AUG 18, 2026
      Anonymous user
      Jerry S.🇺🇸
      Verified Buyer
      5 out of 5 stars

      Perfect ⭐️⭐️⭐️⭐️⭐️

      Perfect ⭐️⭐️⭐️⭐️⭐️

      AUG 18, 2026
      Anonymous user
      Noe M.🇺🇸
      Verified Buyer
      5 out of 5 stars

      definetile would buy again thanks.

      definetile would buy again thanks.

      AUG 18, 2026
      Anonymous user
      George G.🇺🇸
      1 out of 5 stars

      Poor service

      So I ordered a bolt. Filtered it by what would fit for my car and all. I was emailed days later that it was not the right fit, and it was still being sent out. Had to contact them multiple times for a refund of the wrong part that they had listed as fitting my car. Never got follow up email just silence for about a week now. Still waiting on a refund. Being forced to talk to AI chatbots.

      AUG 17, 2026
      Anonymous user
      Dennis D.🇺🇸
      Verified Buyer
      1 out of 5 stars

      Never received the belt tensioner

      Never received the belt tensioner that I ordered and paid for!!!!!!!!!!!!!!

      AUG 17, 2026
      Anonymous user
      James M.🇺🇸
      Verified Buyer
      4 out of 5 stars

      should use FedEx not UPS.

      should use FedEx not UPS.

      AUG 16, 2026
      12345

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      GM Parts Direct logo

      GM Parts Direct

      4.7
      |
      17,125
      Visit online store
      GM Parts Direct logo

      GM Parts Direct

      4.7
      |
      17,125
      Visit online store
      4.7
      4.7 out of 5 stars
      Based on 17125 reviews
      5
      14628
      4
      1429
      3
      158
      2
      156
      1
      754
      Ratings distribution data table
      StarsCount
      514628
      41429
      3158
      2156
      1754
      Total17125