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      Site reviews

      How we present the reviews
      Anonymous user
      Richard C.🇺🇸
      Verified Buyer
      5 out of 5 stars

      I always come here first

      I always come here first to find correct and up to date part numbers by Model and VIN

      JUL 1, 2026
      Anonymous user
      Forrest C.🇺🇸
      Verified Buyer
      5 out of 5 stars

      Perfect

      Perfect

      JUN 30, 2026
      Anonymous user
      Carl S.🇺🇸
      Verified Buyer
      5 out of 5 stars

      Product as described and met

      Product as described and met all of my expectations

      JUN 30, 2026
      Anonymous user
      Jeffrey K.🇺🇸
      Verified Buyer
      1 out of 5 stars

      Wrong part not happy!

      Wrong part not happy!

      JUN 30, 2026
      Anonymous user
      Stuart B.🇺🇸
      Verified Buyer
      1 out of 5 stars

      Took 3 weeks just to

      Took 3 weeks just to arrive. Ordered from different supplier and received in 2 days. I had canceled my order but GM still sent it out, seems "Fishy"

      JUN 27, 2026
      Anonymous user
      Robert J.🇺🇸
      Verified Buyer
      1 out of 5 stars

      Lied about inventory and estimated

      Lied about inventory and estimated eta, in stock items were not in stock. Severely overcharged for shipping and when I found out you don’t have it I stock and can’t get them to me by the date I paid for and needed them you told me it’s 35. % to cancel on a item you didn’t even ship to me yet. That’s false advertising and extortion of your customers. ( lie about a product in inventory, lie about ship times and eta, customer finds out and then you want 35% to Cancel an item you don’t even have in stock and haven’t shipped yet) it’s about as scummy of thing you can do as a business)

      JUN 27, 2026
      Anonymous user
      Angel R.🇺🇸
      Verified Buyer
      2 out of 5 stars

      It was easy to accept

      It was easy to accept the payment, but hard to get in touch with anyone. Phone rings off the hook, and the voicemail is full

      JUN 27, 2026
      Anonymous user
      Larry V.🇺🇸
      Verified Buyer
      1 out of 5 stars

      Wrong part, email sent, never

      Wrong part, email sent, never heard back about returning it.

      JUN 27, 2026
      Anonymous user
      James M.🇺🇸
      Verified Buyer
      5 out of 5 stars

      Great service

      Great service, easy website to navigate. Delivery as promised

      JUN 27, 2026
      Anonymous user
      Addison F.🇺🇸
      Verified Buyer
      5 out of 5 stars

      Great fit! Will go to

      Great fit! Will go to them every time now before the dealership!

      JUN 26, 2026
      Anonymous user
      james s.🇺🇸
      Verified Buyer
      1 out of 5 stars

      Ordered my part two days

      Ordered my part two days later it still hadn’t shipped. I canceled order through chat. It was confirmed two days after that it shipped. I contacted again emailed support five days after that. I received the part emailed support again zero response from the team. It’s just a cash grab business they don’t answer emails zero I had the part next day from O’Reillys with free shipping. This place is terrible.

      JUN 26, 2026
      Anonymous user
      Mallory T.🇺🇸
      Verified Buyer
      2 out of 5 stars

      Product unacceptable

      Product unacceptable

      JUN 26, 2026
      Anonymous user
      Joseph S.🇺🇸
      Verified Buyer
      5 out of 5 stars

      Parts fit.

      Parts fit.

      JUN 24, 2026
      Anonymous user
      Sheldon S.🇺🇸
      Verified Buyer
      5 out of 5 stars

      Prompt delivery and easy installation

      Prompt delivery and easy installation

      JUN 24, 2026
      Anonymous user
      Carl S.🇶🇦
      Verified Buyer
      1 out of 5 stars

      I ordered close to 7000$

      I ordered close to 7000$ worth of parts. I have received only one of them after waiting close to 2 months. I sent emails and tried to call for 7 days straight and have received zero replies. I am disappointed and disgusted and the lack of customer support. This is a big order and you would think that the supplier would atleast pick up the phone or get back to my emails. But I have received no information or replies on where my order is. Extremely disappointed at the lack of support and manners this company has. FYI I have been stuck without a car because of this for the past 2 months.

      JUN 23, 2026
      Anonymous user
      mark g.🇺🇸
      Verified Buyer
      5 out of 5 stars

      Once the product was in

      Once the product was in stock. Quick shipping process

      JUN 23, 2026
      Anonymous user
      Timothy D.🇺🇸
      Verified Buyer
      5 out of 5 stars

      Easy to use site

      Great product, Fast ship, Great communication and very helpful team

      JUN 22, 2026
      Anonymous user
      Richard S.🇺🇸
      Verified Buyer
      5 out of 5 stars

      Website and service review

      Easy to find and order parts, prices just below local supply. Only drawback is no parts received after a week even though shipped immediately.

      JUN 20, 2026
      Anonymous user
      Robert M.🇺🇸
      Verified Buyer
      1 out of 5 stars

      No help with shipping problems

      No help with shipping problems

      JUN 20, 2026
      Anonymous user
      Michael P.🇺🇸
      Verified Buyer
      3 out of 5 stars

      Had to modify to fit.

      Had to modify to fit. Had to break off the tabs because they were facing the wrong way. And I did use the VIN number to order.

      JUN 19, 2026
      12345

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      GM Parts Direct logo

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      Visit online store
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      |
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      Visit online store
      4.7
      4.7 out of 5 stars
      Based on 17125 reviews
      5
      14628
      4
      1429
      3
      158
      2
      156
      1
      754
      Ratings distribution data table
      StarsCount
      514628
      41429
      3158
      2156
      1754
      Total17125