I lost my charger and they sent me a replacement for free.

Incredible customer service on a terrific piece of equipment. So happy with the purchase and the pro-active support.

Great customer service! Good products.

Quick, understanding, happy to help

Great product and customer service.

Great small device for scanning needs while traveling. Easy to use and great digital quality.

What a phenomenal experience. I was pretty much convinced that I had made the right choice in portable scanners when I made the purchase. That decision was further validated by a follow-up call with a person from the organization. We discussed the positives and areas I felt were important to me as a user. No one does that!! I will definitely recommend Doxie to people I encounter with similar needs to mine for portable, electronic document management. Great product, even better customer service.

Customer service was very responsive and helpful, and solved my issue very quickly.

Best customer service of any company I have ever worked with

love it! keep doing what you are doing

Quick and easy! Loved that doxie set up a time discuss the device with me and answer my questions!

Customer service is wonderful! Scanned is perfect for on the go business!

The Doxie turned out to not be suited to high quality photo scans, but the customer service was second to none.

Overall my experience with scanner and customer service had been fantastic! Very happy with my purchase.

I had an enquiry about upgrading a Doxie product several years old. I received rapid response and resolution and ended up buying an additional, newer product at a discount and received a bonus too.

My Dixie is out of warranty, but customer service was excellent in that they gave me a link with a promo code to get a new battery. Thank you so much.

I have already replied and posted to Amazon

Perfect for all of my needs: travel, portable and lightweight and quick to use. Love it for home over my computer scanner, it's much quicker and takes up very little room. Great experience for all of my office needs for my work.

The Doxie is a great little scanner. It’s a small footprint, but it’s quick! You can save as. Triple formats, color, no color, grayscale,etc. It's easy to delete unwanted pages and if it’s a front back page, it scans both at one time into separate pages.

Great customer service. All of my questions and concerns were answered.