My experience was excellent - the team, especially Lorelai and Mathew, remained in contact to make sure I was aware of what was happening with my order to make sure I got my dress on time (in fact, early). They were delights to work with and I cannot stress enough how pleasant they made the order process - they really went above and beyond! Thank you guys!! The dress is also GORGEOUS and fits perfectly

We were impressed with how quickly our order was processed and delivered. The quality is good and we are pleased.

…and an amazing dress. Their efforts went above and beyond what I expected for a late order, ensuring my lil Cinderella got to her ball on time looking stunning. Thank you Matthew and Kailey, you were brilliant!

I placed an order with another salon only to find out they cancelled my order without notifying me. I did a search and found the same dress at French Novelty. When I first called the call was disconnected and the salesperson called ME back. I feel that never happens. They were very helpful in expediting the order and shipping process. Highly recommend

My mother received the package sooner than I expected. She was overjoyed and loved the merchandise. I am absolutely delighted and pleased to with the purchase and service

Great service, beautiful product, and came very timely! Thank you

Perfect dress for prom!

FABULOUS service! Your representative helped make my daughter’s prom a beaming success. The expedited shipping and phone consultation were exemplary. I forgot that this level of customer service existed anymore! Everyone commented on how beautiful the dress was and how wonderfully it fit her. Thank you again 🙏🏾

States in their policy that there is no charge until they are sure dress will be able to be delivered by the date you specify. Payment was taken and dress was two days past the date needed.. Awful

Good. I purchased a dress before which I liked . I thought I was purchasing the same dress but the material was different. I kept it anyway.

Be aware of the return policy and restocking fee! I am now stuck w/ a dress.

I had my appointment yesterday with Amanda. It was an amazing experience. I wasn't looking forward to this task because I've tried on many dresses locally and online with no luck. So my expectations were grim. BUT Amanda made this task fun and easy. She was very knowledgeable and extremely helpful with her preparation and feedback. I found my dress and it is perfect!! I highly recommend making the trip to Blanding & Wilson Blvd.

Perfect fit, beautiful color, fast delivery and a $100 savings from a retail store.

Love everything about the dress!! It is so beautiful and flattering! Perfect color and made so well!

I have ordered my MOG dress and have received excellent customer service. I can't wait to get my dress.

Quick shipping and gorgeous dress. The chart they share for measuring runs true to size. My niece is absolutely ecstatic! I would definitely purchase again and refer this website. Best perk is they don’t charge your card unless they are sure your item will be delivered by your wear date. If you intend to have alterations done I would put your wear date 2-3 weeks early to assure you have time.

this place was AMAZING!!!! everyone i spoke with was so great and patient. they got me my dress overnight and earlier than expected. and the dress was STUNNNNINNGGGG. i love this company and the people so so so much.

Excellent customer service!

Would definitely recommend this place for prom dresses. I went to their website and ordered my daughter’s dress. They shipped me the dreas to Florida. It came super fast in perfect condition. It’s so beautiful. Customer service was great as well. You won’t be disappointed shopping with this company.

Great customer service. So helpful. Would highly recommend.