I had an issue with my order. After a short explanation, they corrected my order immediately, no questions asked.

Love the product. Although my order was missing 2 refills a quick phone call had them in the mail and arrived within 3 days. We all make mistakes but they corrected quickly. I will say I don't like the blue refills. They appear to run out very quickly (as in 2 weeks on a toilet used by 2 people who have 2 other toilets they use also. )

Good product. Does what it is supposed to.

Well folks this fluidmaster work well, Keep everything clean, easy to install, No special tool,

you were a little low on inventory and I had to order twice 2 weeks apart to get what I wanted, but it worked out.

Excellent product. We use these all the time and keep them on hand when needed.

works as required and easy to install

Good

When it says free shipping, i thought it would be free shipping. So I called Support and they told me it had to be a $30 minimum, so I ordered two. Still charge on shipping. A few days latter, I find it was a $50 minimum. To your credit, it was still cheaper than Amazon.

Good product

The best toilet cleaning system ever.

I received only two at first and i called and received two more right away

Superb

Package received undamaged in a timely manner. Tech support rep explained nicely how to submit a claim for cartridge replacement.

Easy as pie.

Our original order was only half filled, but Fluidmaster quickly made the correction and provided us with 2 extra cartridges. Much appreciated!

Although initial delivery was inaccurate, Customer Service rectified the problem quickly and to my satisfaction.

poor response

Been using Fluidmaster for decades. Can't do without them.

After a week and a half the bowl still looks like the day it was cleaned. . . !!