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The order was placed three weeks before a major event. I was assured on the day of the order that the guidon poles were in stock and would ship the following week. A week passed and again I checked the status. Was told there was a power outage in the warehouse and delayed shipping. I was assured it would still arrive a week prior to the Governor's event. I called again six days before the event and then was advised it would ship the next day. The poles arrived the day before the event, but the spear tops were not included, and they did not arrive for another three days.
Delay in delivery of all items. Do to this cold weather prevented me from setting up the flagpole. Will have to wait for ground to thaw to install.
OUR ORDER FROM APRIL 9TH IS STILL NOT FULFILLED!
Never got a response for broken sleeves. Ended up just buying a set.
Titan flagpole still broken
A zero
Trash company and trash experience.
Had a problem with wrong item shipped. Absolutely a great company rectified the situation quickly. Thank You
They completely honored their commitments and quoted pricing (even though they had unexpected cost). Eva was great to work with and l really appreciated her product knowledge that aided me in the decision process of what pole and options to buy. My expectations were high and they exceeded all of them. Thanks for a great job!
Nice website, and good shipping
I was able to find the proper grave marker with a reasonable price. ?
I was advised we would have delivery in 6-8 weeks. It actually took over 7 months to get delivery. We paid up front in full and every time I followed up, they had no information and blamed it on the anodizer.
Quick arrival
Perfectly happy with the pole, flashing and flag. Not so much with that very very dim Titan light and the utter lack of response to my other queries. I may have missed them. But, I did look and even went through my junk emails. No response. . .
Extremely slow shipping! High prices on the parts I ordered, BUT at least they had what I needed!
The communication was not very good. I heard nothing for 2 weeks after I placed my order, not even a email. The person I spoke with told me it should go out Monday, still no email confirmation. After the 2nd call it was still nothing. A week later I finally got an email saying it was on the way! With computers, you sure would think an update would not take too much effort. As for the good, tonight is the 1st night of using the light, I like it!
Eva was outstanding!!!
Product was delivered on time. Easy to doo business with.
Everything looks great so-far. Having a flag raising this week with a number of veterans.
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| Stars | Count |
|---|---|
| 5 | 825 |
| 4 | 77 |
| 3 | 76 |
| 2 | 71 |
| 1 | 98 |
| Total | 1147 |

