Great quick personable service!

No problem ordering but shipping was slow

Excellent experience

placed an order on December 7th, 2025. They charged me and never delivered the product. I reached out in January for an order status and they responded with "checking into it". One month later requested cancellation of the order and full refund. Nothing to date. Very disappointing

They have not sent the flagpole. They have not offered a refund. I’m trying to charge back through Amex. Nightmare.

I recently ordered and received a Minnesota state flag (not the new one, the original one) from the Flagpole Store. I was delivered more quickly than I expected, and it's BEAUTIFUL! I can't wait to display it on the front of my house!

Still hasn’t been delivered?

The lady I spoke to and placed the order with was VERY knowledgeable and pleasant to work with!!!!

Correct parts, shipping was very slow from time of order to delivery. It was difficult to locate shipping time and information. Overall, the correct parts were delivered and fit perfect - so thank you!!! Steve

See my previous coments

Prompt arrival!

Ok

Items arrived as described and on time.

Easily navigated

The correct part and shipped promptly.

It was easy to figure out exactly which part I needed for the repair. It arrived quickly and exactly the same quality as what I replaced.

great experience working with your store!

For the most part, I'm satisfied with your product. My issue is with delivery in a timely fashion and customer service needs to be tweaked somewhat to better compete with the other vendors.

Never received first shipment, have called it to your attention twice and no action.

Great customer service when I called to inquire about when my order would ship - after waiting over two weeks for a tracking number. Order can about 10 days later. 4 starts for a great product and friendly customer service, but lacking an additoinal star for unexpectidly slower shipping.