Very Satisfied

Website didn't mention the item wasn't in stock. Shipping software sent a notice that the label had been printed. I began looking for the package a few days later. When it hadn't arrived after a week I emailed the company. Notice that it wasn't in stock, or a software tweak to hold off on the label notice might be good.

Everything was perfect

Had the right part. Shipped quick. Reasonable price. All good.

Quality

Parts worked beautifully

Ordered a 1 3/8" flagpole sleeve. It was 1 3/8" inside diameter, didn't know that, as it didn't explain where the measurement is on the sleeve. Was looking for a sleeve that is 1 3/8" diameter on the outside and 1 1/8" diameter on the inside. The smallest sleeve available is the 1 3/8". So, there isn't anything in the inventory that will work for my need.

Website is nice, person I spoke to was very helpful, he even gave me the veteran's discount, he told me all items were in stock and would be shipped in two or three days. It took a month before I received the flag pole. Each time I called I was told it was about to be shipped. So I feel they should be more forthcoming about shipment. Other wise it's a great flagpole so all is good in the end.

We received the eagle topper but not the pole although it said delivered. Customer service was right on it and it shipped fast. It looks great with my new xeriscape.

The lady who answered the phone to answer my question was efficient, kind and remarkable. Loved my experience with your company.

Slow, but it got here.

The pole I received from you works better then any other pole. We have high winds and the flag moves easily and doesn’t get stuck or torn.

Fast shipping and as advertised

I love the telescoping pole the replacement parts were very inexpensive and was easy to repair great product

Shipping was longer than I thought was needed!

Fully satisfied

Great price and parts were shipped promptly. Exactly what I needed to repair my Titan telescoping flag pole. Highly recommend.

Flags sizes were reversed

Everything was delivered as expected and fit very well. Thank you so much.

Can't talk about product quality because haven't received item. Can talk about poor customer service as when order was placed was told 1 week. Over 2 weeks abd no delivery.