The product was easy to find on the web site and the package arrived on schedule.

Fast and reliable. . thanks

Only reason for 3 stars , after ordering found price cheaper in other sites!

We didn’t receive the ash bucket instead we received 52 lbs kindling sticks. We’ve sent 2 emails and have done 1 review.

Item as described. Fast shipping. Will most likely do business with them again!

Order was filled and received promptly.

Delivery took forever to get here

Good experience. Unlike efireplace. com, the website lists the product correctly so you don't waste time and money.

I not happy at all. I did not get what I had ordered. I ordered the green stone not black. I do like the size that it.

quick service

Quality product at a great price with prompt delivery.

Good buy

I found your selection of products very helpful with planning my direct vent installation.

Unit works perfectly and easy to install

Quick response and shipping! Thank you.

No complaints, quick delivery.

Awesome company with fast shipping and easy return for a piece I did not need.

You guys did great!

Shipped quicker than they estimated.

Hi, unfortunately I haven't been able to have my gas line run yet so I haven't been able to use the logs. . . but I love the way they look. Hopefully I can hook them up soon!