Order was filled and received promptly.

Delivery took forever to get here

Good experience. Unlike efireplace. com, the website lists the product correctly so you don't waste time and money.

I not happy at all. I did not get what I had ordered. I ordered the green stone not black. I do like the size that it.

quick service

Quality product at a great price with prompt delivery.

Good buy

I found your selection of products very helpful with planning my direct vent installation.

Unit works perfectly and easy to install

Quick response and shipping! Thank you.

No complaints, quick delivery.

Awesome company with fast shipping and easy return for a piece I did not need.

You guys did great!

Shipped quicker than they estimated.

Hi, unfortunately I haven't been able to have my gas line run yet so I haven't been able to use the logs. . . but I love the way they look. Hopefully I can hook them up soon!

Great product. Great service. Quick shipping. Great communication. I would definitely buy from this company again.

Fast shipping, and item as described.

Kept me informed of delays at manufacturer and ultimately got my part to me,

Shipping and delivery was great, installation directions made mounting simple.

Remote ignitor didn’t work. Never heard back from customer service. Ordered new set up. Works correctly. There turn around time is terrible. I own a heating company and original remote igniter was unsafe for customers house if I didn’t go around customer service they still be waiting.