Received in a few days. Easy installation and worked instantly upon learning transmitter!

Great unit, absurd price for what it is, over $1800 for a 24"?? The larger ones are less than half but my space wouldn't allow it. Win some lose some.

Very fast delivery, very happy with quality.

Fantastic project, communication and delivery.

Worked great. Called their service number and had the right part in few minutes.

Part fit perfectly easy to install works great

Everything was fine.

Item works great but installation was complex enough to require me hiring expert help.

Quality material design well and a perfect fit.

Exactly what I needed. Great service. Thank you!

Fast shipping. Got it in 3-4 days

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Competitive pricing, prompt shipping, and product in good condition with all parts. Would buy from Fireplaces Direct again.

Great product and quick delivery.

Love this device! It even distributes the fire across the ceramic balls I placed on top for a very nice, clean look. I did have to hire a 3rd-party installer, given the gas line (better safe than sorry), but other than that, it was very straight forward!

The ash bucket is decorative with a purpose.

Shipping was on time

The shipping was fast and the part bolted , right up

Great

Shipping was fast. Product was correct and packaging was sufficient.