I rarely need assistance, but when I do, they respond quickly and the team is so genuinely kind! They truly care about providing the very best customer service!! I love watching their YouTube channel as they have fantastic instructional videos, beautiful products and even free charts! They are my favorite online shop for my cross stitch and quilting hobby!! :pink_heart:

Received my little retro Project Case today and I am totally in love with it! Even down to the stitching that is real stiches and NOT printed. The detail of the latches is even worth mentioning. A bit bigger than I expected, which is good. Hard to visualize the size with just measurements. I like to collect cute boxes and handmade woven baskets for my sewing room storage as well always taking a project on a day trip. Lori Holt products are quality products, I have never been disappointed. I seem to be collecting her products. Keep 'em coming.

Fast shipping and nicely packaged

I enjoy shopping at your website. Nice variety of cross stitch patterns, fabrics, and thread. Had a recent question and called, a nice young lady answered the phone and got me the answer immediately. Thank you for good customer service.

The gift card I received was neatly created and had a nice envelope. Your staff did a very professional job. n Thank you

Everything with Fat Quarter Shop is excellent

Always happy with the quick turnaround and quality product!!!

My orders always arrive perfectly packed, undamaged, and timely. I didn't need help from Customer Service with this order, yet, in the past they've been helpful when choosing colors of fabric and thread. Thank you, Fat Quarter Shop!

I buy a lot of fabrics, notions and patterns from FQS. They are always prompt and efficient. Every order has been packaged with care. I love this shop! I love these guys!

Packaged well , as advertised, great service

Always a good experience dealing with FQS. Fast and reasonably priced shipping. Good quality products.

Always a joy to receive a package from FQS! I have never had an issue. Great source for all my sewing needs!

Your service is the very best. The products you provide and your customer service is 100% and beyond. Thank you for all that you do for your customers.

Regardless of the quantity, the orders I have placed have been filled very quickly. They arrive well wrapped in a short while.

Fantastic great service

Thank you for the prompt service and getting my order out in a timely manner!

Great customer service!

I ordered some items during the fabulous sale that I really needed and some that I just really wanted. Everything came in a box which kept it safe from being crushed. Plus it came here FAST. I really needed one of the items and I can't believe how fast it came!

All my purchases are great. Fast shipping and expertly packaged. Thank you for such a good shopping experience every time.

I buy a lot from FQS and I have not had an issue with anything !! Their customer service is great and shipping is fast!! I go to FQS when I see something somewhere else, because of the service!!