Easy transaction from start to finish. I am loving my new products!!

Excellent

Excellent bed, great quality and very comfortable,

Even after the purchase of the mattress the team at simba sleep have been extremely supportive with everything, very understanding and easy to communicate !

Our entire Simba Sleep experience has been nothing short of amazing — truly, pardon the pun, it’s been a dream. From the moment we placed our order, everything was smooth, clear, and straightforward. Delivery was quick and hassle-free, with regular updates that made the whole process feel effortless. When the products arrived, the quality was immediately obvious. The mattress, pillows, duvet and protector all felt premium, well-designed, and thoughtfully made. Each piece added something special to our setup, and together they’ve transformed our bed into a genuinely comfortable, supportive, and cosy space. The biggest difference has been in our sleep. We’re falling asleep faster, staying comfortable throughout the night, and waking up without the aches, overheating, or restless tossing we were used to. Everything feels tailored to how we sleep, and the improvement has been noticeable from the very first night. Overall, Simba didn’t just upgrade our bedding — it upgraded our entire sleep routine. From ordering to unboxing to drifting off every night, it’s been a five-star experience… and yes, absolutely a dream.

Excellent service

My overall experience with Simba Sleep has been excellent. The ordering process was simple, delivery was quick, and everything arrived well packaged. Each item feels high-quality and thoughtfully designed. I’ve had different results with the products themselves depending on my personal comfort, but I really appreciate the attention to detail and the option to customise things like the pillow. Overall, the service and the brand experience have been smooth, reliable and genuinely positive.

Delivery was very quick and convenient for me. The customer service team re fantastic.

Great all round service

Great mattress

Excellent

Very goooddd!!

Arrived quickly and well packaged, email updates appreciated for tracking

Amazing product!! :)

Very good service got the item as promised

I loved their service, and it offered great value for money

Everything was good.

I’m genuinely impressed with Simba, not just for their mattresses, but for their customer service. I was worried that returning my first mattress would leave me without a bed for weeks, but Simba made the whole process incredibly easy. They arranged the replacement and collected the original mattress on the same day, which was such a relief. The communication was clear, the process was smooth, and the team was friendly throughout. It’s rare to find a company that stands so firmly behind their products while making the customer experience completely stress-free. Huge praise to Simba for exceptional service and an unbeatable return policy!

Speedy shipping and great comfort. Better sleep for everyone now the little guy is resting well!

Overall a very good experience