When I receive parts they are packed so efficiently that there is no way they could ever be broken when you received them. When they tell you the date you will receive them they are always on time & sometimes quicker. EZ Lite is the best company to work with.

This is the second ez lite wheelchair I buy , they are solidly built. I have used my original one often in the yard to garden and also it has travelled a lot all over the world. I was surprised to get a tariff charge on delivery, like many people I thought the Chinese were paying that, lol.

The parts did eventually come, but we were told two weeks and it was more like two months.

I'm very pleased with the technical help result ing in super low speed control

Everything thing ok with order and delivery

Still loving this chair after a few years of owning it. It has worked great for airline trips. Several people have stopped me in stores and asked where I got the chair.

👍

I have used wheelchair for 8 years, love it

I have not received my battery yet. I will review when I have a functioning chair.

After 8 years and then some,We got our 2nd set of wheels "Our 1st set still RUN's GREAT" But with the look of moving into a retirement community and being on a fixed income I was a Great Idea to get a New one!!! Stay Blessed & Enjoy The Ride In Life Everyone !!!

There was a delay in getting answered and a bigger delay in getting the backordered battery. However, the staff was polite and trying to help and we really appreciated their support. Difficult times especially now with the tariffs which will hurt disabled folks even more

It works great. Do you have one with tracks?

Unit is very powerful on various surfaces.

Battery seems to work fine, tech we spoke to was attentive but the damn battery/charger took like 3 months to get here!!

I help my brother buying the equipment he needs. Since my first buy in 2015 I receive Excellent service , all my questions for technical information, shipment, buying process were answered promptly. I have received all the items I bought on time and in great conditions , Michael and another person ( forgot her name) took the time to answer all my questions , they made sure I understand everything. I am happy I found them .

Very responsive and respectful

Michael is very dedicated and professional, I am so grateful for his immediate assistance.

Shipping was delayed. Instead of 3 -4 weeks for delivery it took 6 weeks. This was a considerable hardship for me.

Thev wheels and moters where easy to order and easy to take off and to put the new ones on

My 86-year-old mother has used her EZ Lite Cruiser for almost two years now and she loves it! It is extremely comfortable and with big rear wheels, safely moves her over most surfaces. The wheelchair is collapsable, and very easy to put in the bed of my truck for transporting. I pick my mother up every week for errands and will lift the folded wheelchair in and out of the bed of my truck a minimum of 6 times during our time together. I am not particularly strong and even have a heart condition, but I am still able to lift her wheelchair in and out of my truck for our errands. The wheelchair is also very easy to repair should you need to. Everything is modular and can be replaced quickly and easily. Even the wheels, front and back, can be removed, repaired, or replaced extremely easily. Both front wheels have needed the bearings replaced at different times. There was a grinding sound that alerted us to a problem. I called EZ Lite and they sent me replacement bearings for free. I was able to remove the wheel, take out the old bearing assembly and pop in the new assembly in about 3 minutes from start to finish. The chair continued to function properly while we waited to receive the bearings. After getting to know the chair and how to swap parts out, I am confident that I could refurbish the chair in about an hour if needed. For anyone considering an electric wheelchair for any reason, I cannot recommend the EZ Lite Cruiser highly enough. It is stable, comfortable, very easy to maintain, and easy to transport no matter where you are going. I would hands down buy this wheelchair again if I ever need one.