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Your representative, whose name I don’t have anymore, was very friendly, considerate and informative. My questions were responded to quickly. Now I know what to do. Thank you!

My experience was different but in a good way. I ordered this stand on Black Friday and experienced issues with its delivery. Before it got to me, the item was shipped in more than one piece to a third-party company. The company received two of the three pieces despite the delivery note stating that all the pieces were delivered. I contacted Event Decor Direct and met with Ainslie W (an angel sent from heaven), who launched an investigation into the matter. The case was closed within days, and I received a replacement piece. She kept me informed every step of the process. I was never wondering if and what was next. Ainslie, you're the best.

Very pleased with product

Quickly corrected order.

I like them but didn’t like that the branches weren’t interchangeable

Great service all the time

Easy to order, fast delivery

Great quality, late shipping

Very impressive

The delivery was really fast

Haven't received my order as yet - but wanted to give a shout out to Ainsley (hope I spelled that right). I ordered a pipe and drape kit with the valance hangers, but didn't realized that I had ordered the wrong valance hangers. Ainsley called me as she was reviewing my order to let me know that the ones I'd ordered were the 1. 5 and wouldn't fit the unit, and that she would be updating them to the correct ones needed. I reeeeaaaaaalllllly appreciated that call, instead of just shipping my items out knowing that they wouldn't work!! THANK YOU, Ainsley!!! Customer Service at it's BEST!!

It was shipped very fast and all my trees in excellent condition !

Shipped quickly. Great quality . . Worth every dollar

Lovely!

Ok

It was ok

Great quality products and great customer service….

Better then the last t products i ordered, still never received a response from that fiasco

My flowering trees and flower wall is perfect