fast shipping great service

Jose was very helpful. He took very little information that I could give and turned it into greatness.

Product costly but always beautiful.

The shipping was fast and the service was great

I love my pipes and drapes, they come in handy for my decor and came very nicely packaged, the operator who helped me was also very helpful and nice!

one of my favorite online places to buy my event decor

Great value, well made products and your support is absolutely the best! Ainslie seems to be the person that answers most of my questions from product ordering to issues after the fact and she's one of the best I've ever dealt with in terms of knowledge and being personable. She's a real rock star!

fantastic to work with

Looking to purchase more of your high grade commercial product!

They worked directly to make sure my shipment was sent to the event venue I decorated at! Great customer service

Quick response

Beautiful high quality marquee letter! Perfect for our event!

I own a photo booth company so my orders are smaller. Event Decor has always me feel like my business is important to them and their service is quality.

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Your representative, whose name I don’t have anymore, was very friendly, considerate and informative. My questions were responded to quickly. Now I know what to do. Thank you!

My experience was different but in a good way. I ordered this stand on Black Friday and experienced issues with its delivery. Before it got to me, the item was shipped in more than one piece to a third-party company. The company received two of the three pieces despite the delivery note stating that all the pieces were delivered. I contacted Event Decor Direct and met with Ainslie W (an angel sent from heaven), who launched an investigation into the matter. The case was closed within days, and I received a replacement piece. She kept me informed every step of the process. I was never wondering if and what was next. Ainslie, you're the best.

Very pleased with product

Quickly corrected order.

I like them but didn’t like that the branches weren’t interchangeable

Great service all the time