Brenda gave excellent customer service when an order got accidentally overlooked and not sent… Brenda had it over nighted and arrived on time for our event . Thank you for great customer service!!

I called expressing concerns about having large glass items delivered if I purchased them, and also delivery times. The representative was very pleasant and helpful. She addressed each of my concerns helping to alleviate undo anxiety. I appreciate the patience and professionalism.

Great Service.

I had questions and reached out via text message. They got back to me in a timely fashion with the correct answers. Price was competitive, and the product was quality. . they were polite, professional, accommodating.

The rep was so helpful and answered all my questions in a timely manner.

Never had a problem with an order.

I talk with a person directly for all my account management aspects! 100% helpful and assist in all needs

Customer service is great and shipping was fast.

Ainslie was incredible helping me to get the correct size and then suggesting upgrades. The hoop she said I should add on made my clients swoon!!

Quality of arches is good! Shipping is usually on time.

Quality products! Delivery always on time.

Unfortunately the website was glitchy and I have little time to sleuth out how to work through the problems.

I had a great experience with Event Decor Direct! One of the items from my order was missing, but their customer service team responded quickly and professionally. They replaced the item the very next day, just in time for my event. I really appreciate their fast and reliable service!

love shopping from this site!

Event Decor provides top-quality items and reliable customer service. I am starting my event decor business and this is the place to shop for any event decor need.

Always great products and customer service

Decent shipping, packaged well

Great selection

High quality product

Really good customer service & they ship my order really fast Thanks for everything.