The customer service folks are friendly and helpful. However the folks that pack and ship the orders are insufficient. I have received the wrong order three separate times now and each time I re-order it takes another 2 to 3 weeks to receive the items which 50% of the time are wrong.

N30 needed a new head band. price for this small thing is crazy . They assume every person has insurance to pay for this . Some of us do not.

Working with the shop was fine. Got my machine delivered in great time-I did pay extra for that service.

Resmed did fine the Airfit X30i not so good.

No issues.

It would be great if I could order online. You have an "online store" but I am unable to change my item or my size (even though I choose a size online, what is shipped is whatever I had last time and I'm told I have to call in every time to change things) I need multiple styles to avoid pressure sores, being able to choose an item online would be optimal, as it is this is not a "store" this is just a "bill my insurance" approval system.

Resmed has been incredibly helpful throughout my learning process with CPAP treatments, and I'm so grateful I had such a supportive company to turn to.

The noise from my new Airmini's narrow tubing is rather extreme and very near my humidifier adapter/P10 pillow connection. Will you please send me an elbow and/or regular size tubing with an adapter for my new Airmini? Otherwise, I will need to return my new Airmini asap.

I like it. However, where the face mask was lined, the frame was not. I thought the frame would be lined as well.

Great!

Shipping was great, product was great, everything great.

Great service, highly recommend.

Easy to order submit prescription and received product quickly.

I had to make several calls to the online store to finally get the compliance data up and running on my AirMini device. I learned that I have to call in each time to get an updated report. That’s troubling. It seems as a consumer that I should be able to get consolidated compliance data v having to use two [2] separate apps. When I travel, I find it more convenient to pack the AirMini v the AirSense 11. What say you?

It gave me a skin rash

This mask is fine. It’s just not the one that I wear.

Good

Fast, on time delivery of correct part. Thanks.

I was very pleased to receive a genuine ResMed replacement part. The website should state more clearly that it sells genuine ResMed replacement parts.

Super quick response and delivery- thanks!